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"The customers liked it but they didn't love it." "We will be reopening later this year with a look and design that not only honors our past, but moves us to the future," wrote restaurant operators. The diner was so small that he called the restaurant Dwarf Grill, which was later named Dwarf House. "It was a much cheaper investment to open a small restaurant in a mall than to purchase land and build a free-standing restaurant," it explained. A vague, anti-drag bill in Tennessee has bar and restaurant owners worried for their future, By submitting your email, you agree to our, How Chick-fil-A Went From Cult Favorite to Fast FoodBehemoth, masquerading as sandwich buns, Chick-fil-A's menu stands out. Dan T. Cathy was made CEO in 2012, two years before his father passed away. FILE - Customers stand for a photograph with a Chick-fil-A Inc. mascot during the grand opening of the company's restaurant in Costa Mesa, California, on April 26, 2012. When asked whether the chain has any plans to make breakfast an all-day affair, la McDonald's (here's aChange.org petition requesting just that), Trotti says the company currently has "no plans to do so. Fast-food chain Chick-fil-A 's history dates back to the 1940s, when its founder S. Truett Cathy opened the Dwarf House. Known as the Honda NSX in Japan, this mid-engine, V6-powered supercar debuted in the U.S. in 1991 and featured the first mass-produced lightweight aluminum body. McDonald's is growing at a much slower rate7.4% over the past five years. Chick-fil-A Fast food chain Restaurant chain Restaurant Food Food and Drink. However, the restaurant closed for renovations in April 2021. "We went through 61 different iterations of a tea product," he says. (It was met with resistance by locals but opened anyway.) Their name was re-designed to be a play on chicken fillet. In 2019, Chick-fil-A announced it would no longer donate to the Fellowship of Christian Athletes and the Salvation Army, two groups that have been criticized as being anti-LGBTQ. NOW WATCH: Why so many fast food logos are red. The app allows customers to customize their meal (down to the number of pickles they'd like on a sandwich) and skip the line. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. Chick-fil-A scored an 86 on the ASCI's 100-point scale, which is down one point from last year, Forbes reports. In my personal time, photography is my passion. He is the president and COO of Chick-fil-A, but his father, Truett Cathy, is the CEO. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Launched in 1986, the first item added to the breakfast menu was the Chick-fil-A chicken biscuit. HOLLAND Holland Chick-fil-A enthusiasts will have to curb their. Get to know these organizations: spr.ly/6018JhSQn. For comparison, McDonald's scored a 69, Burger King a 76 and KFC a 78. The next piece of the success puzzle: A pressure fryer that allowed cooks to churn out fried chicken sandwiches as quickly as fast food chains like McDonald's or Burger King could make hamburgers. So, the first Chick-fil-A restaurant opened on Nov. 24, 1967, in Atlantas Greenbriar Mall. According to the restaurant's website, Cathy tested more than 1,200 recipes to perfect the chain's grilled chicken recipe. The cows message ended up being placed on TV, radio, buildings and even calendars. Initially a Japanese market Celica spin-off model, the Supra went on sale in the U.S. in 1980 and by 1994 it offered a powerful twin-turbo 2JZ engine making over 320 horsepower. It is considered among the best Japanese performance hatchbacks of the era. Lets take a look at how they grew into such a big chain. ", Must Read (Credit: Chick-fil-A). Protests ensued nationwide, including a number of "kiss-ins" led by LGBTQ activists, at Chick-fil-A restaurants across the country. The chain has been the sponsor of the Peach Bowl, an annual college football bowl game, since 1997. Tennessee becomes first state to ban drag shows on public property, Baby seal released after crossing NJ highway with police help, Driver shot in head during Bronx gas station robbery, surveillance shows, LIRR admits overestimating Grand Central Madison demand, making adjustments, Disneyland banned Rebel Wilson over selfie, actress says, Coney Island casino and resort: First look at name, renderings. My dream to impact the community around me came to fruition through a popular chicken franchise . In 1964, Truett Cathy created the recipe for Chick-fil-A's original chicken sandwich: a fried chicken boneless breast nestled between two buttered buns and topped with two pickles. 11. We went through the drive thru this time and the cashier forgot that we gave her a $20 but did correct that problem right away + apologized. We have no agenda against anyone. He ultimately chose Chick-fil-A: "Chick" to represent the restaurants signature menu item, and "fil-A" as a play on the word "filet" but with a small twist. The chain subsequently reversed their stance on the matter and actually redeemed themselves on social media. Correction, Aug. 6, 2012: This article originally misidentified Dan Cathy as CEO of Chick-fil-A. It claims to have invented the concept in 1946. While Chick-fil-A continues to add locations in Canada, its location in Reading, England, closed after being met with protests and public outrage over Chick-fil-A's controversial history regarding LGBTQ+ issues. It also offers restaurant employees certain college scholarship opportunities and awards grants to nonprofits aimed at helping in the categories of food, community, and people.This story was reported from Cincinnati. For context, Taco Bell generated just under $11.3 billion,. Forbes states that the suit was settled out of court on undisclosed terms. Called the Honda Integra Type R in Japan, it was sold in the U.S. from 1997 to 2001. Auburn and Arkansas (19-12, 8-10 SEC . Seven years later, in November 2019, Chick-fil-A's donations got attention again when the company announced its areas of charity focus for 2020 education, homelessness and hunger and. Truett Cathy always maintained he wasn't in the chicken business, but the people business. According to The Chicken Wire, the USDA reported that in 1961, the average American ate an average of 50 pounds of beef per person annually. Maybe the fact that accepted applicants need lay out only $10,000 helps explain the allure, helped by the average yearly per-unit revenue greater than $4 million dollars. '", When it comes to instituting "cultures of customer delight," Baer says Chick-fil-A has all but cornered the market. Despite the attention it has received for its aforementionedvehement opposition of gay marriage,the company still manages to come out on top in customer satisfaction studies. In 2018, for the third year in a row, the company was rated Americans. Initially a Japanese market Celica spin-off model, the Supra went on sale in the U.S. in 1980 and by 1994 it offered a powerful twin-turbo 2JZ engine making over 320 horsepower . Lage, a former Facebook and Google employee, has spent nearly all of his time at Chick-fil-A focusing on the company's app. From its unusually chipper employees to a steadfast adherence to religious values (it's famously closed on Sundays), the chain seems almost humble. Getting the chance to run a Chick-fil-A franchise is extremely difficult which is part of the reason the company is so successful. Actress Rebel Wilson recently revealed she was banned from the Happiest Place on Earth for 30 days over a selfie she took in a "secret bathroom.". Chick-fil-A Chick-n-Minis. Their religious beliefs that helped build the brand was a double-edged sword. Chick-fil-A moves outside of the mall food court in 1986, opening its first stand-alone restaurant on North Druid Hills Road in Atlanta. But, before that there was a restaurant called Dwarf House in 1946, this is where Chick-fil-A got its roots. The chain said that in 2017 alone, its locations ordered more than 500 million packets of the sauce Fleming. Only a select few people get the privilege of running a Chick-fil-A, and each of these operators are in turn encouraged to run their location with a dedication to caring and compassion for their employees. In 1995, the chain introduced a billboard ad that showed cows writing the message Eat mor Chikin. The trademark attorney he sought out in the early 1960s had also encouraged him to think of a unique name. Morry Gash, Associated Press Every other chain was above 50, with the average settling at 75.2 percent. Based on existing growth rates, Chick-fil-A would overtake both chains at about the same time . Cathy was the author of six books and was a committed philanthropist dedicated to making a difference in the lives of youth. - A Chick-Fil-A in Pennsylvania has a new rule: no unaccompanied diners under 16. OohSweetPotato 3 min. That started to change in the 1980s, as sporty two-door coupes like the Honda Prelude, Mazda RX-7, Nissan 240SX, and Toyota Supra and Celica joined the Nissan 300ZX in U.S. showrooms. After years of fine-tuning his recipe he opened the first Chick-fil-A in 1967. Long before Chick-fil-A became known for its solid customer service and closed-on-Sunday stance, the restaurant rose from humble beginnings as a small diner outside of Atlanta, Georgia. Advertising Week honors the Chick-fil-A "Eat Mor Chikin" Cows as one of Americas most popular advertising icons by welcoming them as the newest members of New Yorks Madison Avenue Advertising Walk of Fame. They then ventured out of the U.S. in 1994 when they opened a restaurant in the University of Alberta, which was subsequently closed after three years. A few years later, in 1967, the first Chick-fil-A restaurant was opened. Others came out in support of the chain and Cathy's comments. (Photo by: Jeffrey Greenberg/Universal Images Group via Getty Images). US President George W. Bush (L) presents the Lifetime President's Volunteer Service Award to Chick-Fil-A founder Truett Cathy in the Oval Office of the White House in Washington, DC, on April 15, 2008. FILE IMAGE - A person wearing a protective face mask walks past a sign "Home of the original chicken sandwich" as she enters a Chick-fil-A restaurant in Midtown Manhattan on Aug. 5, 2020, in New York, New York. Free-standing locations are now the norm for Chick-fil-A, and mall locations are much less common. Today, Chick-fil-A is the third-largest chain in America and the most popular chain among customers. Unlike many of its fast-food brethren, the chicken chain has shunned gimmicks in favor of a relatively forthright menu by fast-food standards, anyway. The decision prompted criticism, including a petition that gathered thousands of signatures urging Chick-fil-A to stop discriminating against LGBTQ people. Cathys family has continued his tradition of leadership, including his son Dan, who was appointed as the companys CEO in 2013, and grandson Andrew, who serves as the current Chick-fil-A CEO. 1 fast-food spot for customer satisfaction for seven straight years, holding onto its crown among other closely-ranked competitors like Dominos, KFC and Starbucks. The only times they broke their tradition to open on a Sunday were to prepare meals for stranded passengers at an airport in Atlanta and to honor a birthday wish for a boy with cerebral palsy. KFC, on the other hand, opened 10 restaurants in the U.S. in 2015, and plans to open 22 in 2016. The numbers tell the story of a meteoric rise. By 15, she had recorded her first EP of cover songs. In 1967, Cathy opened the first Chick-fil-A and invented the restaurant's iconic chicken sandwich.. So what's behind this success? Over 75 years later, its become one of the largest family-owned restaurant chains in the U.S. Chick-fil-A has also been named the No. The first restaurant to bear the name Chick-fil-A opened in the Greenbriar Mall in Atlanta, Georgia, in 1967. The privately held company has reported sales growth in every single year since its founding back in 1946. An all-wheel-drive, turbocharged coupe, the Skyline GT-R was never officially sold in the U.S., though many Japan-market GT-Rs have been imported and are easy to spot with their steering wheel on the right side. The new chicken sandwich quickly became the most popular item on the menu. merican Customer Satisfaction Index's annual survey. Customers can visit the malls Chick-fil-A still to this day. This material may not be published, broadcast, rewritten, or redistributed. According to Chick-fil-A lore, the company's founder, Truett Cathy, knew all of the customers at his first location by name, along with their favorite orders. "We found that among the most positively-viewed brands, it really came down to delivering a more personalized experience through both in-store and digital assets. Hash Browns 11. It then served as the logo for Chick-Fil-A from 1967 to 1970 and was simply a rooster's head with a smile. The New Chick-fil-A Mobile App, Reviewed That's why since 1973, Chick-fil-A has given more than $35 million in college scholarships to Chick-fil-A restaurant team members wishing to pursue higher education. Finally, in 1964, Truett Cathy came upon the right mix of more than 20 seasonings and it became the original chicken sandwich with two pickles on a toasted butter bun which is now widely considered to be the first-ever fried chicken breast sandwich, according to the companys history page. They sent cease and desist letters to those who were using the eat more phrase. Chick-fil-A has itself often been criticized after its president, Dan Cathy, voiced his opposition to gay marriage in 2012. Chick-fil-A Chicken Sandwich 5. Cathys faith-based entrepreneurialism was one of the factors that made it successful. most profitable fast-food chain in America on a per-location basis. According to a previous article by Business Insider, there was nothing like it on any other fast-food menu. A decade later, total sales climbed to $8 billion, the historical society said. But while steady, the expansion has not been rapid, and therein lies the key to this company's success: Caution and control from the top down. '", Words used to describe one of Chick-fil-A's chief competitors, on the other hand, are altogether different. Over the past five years, Chick-fil-A has opened an average of 95 locations each year. Any fan of Chick-fil-A knows that the restaurant chain is closed on Sundays. Today, Dan T. Cathy spends little time at Chick-fil-A's headquarters, choosing instead to travel around the country visiting different Chick-fil-A locations. The first Chick-fil-A nuggets came in a six-count box, inspired by customers asking restaurant employees to cut up pieces of its signature chicken sandwich so that they could eat it by hand or serve the bite-sized nuggets at parties. But tragedy struck in 1949 when Ben Cathy and another brother were killed in a plane crash, according to the historical society. Early malls were a different experience. The game will be televised on SEC Network. They've experienced a more than 10% sales increase almost every year since launching in 1946. , began with a diner opened in the right place at the right time. Unlike many of its fast-food brethren, the chicken chain has shunned gimmicks in favor of a relatively forthright menu by fast-food standards, anyway. He continued, "The killings of George Floyd, Ahmaud Arbery, and many others [are] horrifying and merits our outrage. Chick-fil-A, one of the largest family-owned restaurant chains in the U.S., rose from humble beginnings as a small diner in a suburb of Atlanta. Sweet Iced Tea. They opened a location in Edinburg in 2018 and one in Reading in 2019. '", After the study was complete, Baer and his colleagues began investigating factors beyond those captured in the study to determine why some brands were seen in such a positive light and others were more neutral. The message they were trying to get across was to eat more chicken instead of cows. Holland's Chick-fil-A undergoes renovations Friday, March 3, 2023. 2 comments. At first, he started selling the chicken sandwich as a licensed product to other restaurants, according to the historical society but it was difficult to ensure they used his same standards. A CR (Club Racer) version was offered for one year (2008) with upgraded components and lighter weight. Nissan ended U.S. sales in 1996 but continued to sell it in Japan until 2000. We can trace the firms beginnings back to 1946 when Truett Cathy opened a diner in Hapeville, Atlanta. Following the controversy and subsequent calls for boycotting the brand, former Arkansas Governor Mike Huckabee created a Facebook page encouraging people to participate in "Chick-fil-A Appreciation Day"and buy food from the chain on that day. Dr. B. Brian Foster Published: Nov 7, 2022. Over the past five years, in fact, it has added more in total sales than did Chick-fil-A$6.9 billion to Chick-fil-A's $5.1 billion. I've seen like 10 or more people posting with the same thing, I haven't seen it yet on mine but there's definitely something weird going on. Here's why the chicken chain comes out on top in customer service polls year after year. In 2012, then-CEO Dan Cathy, Truett Cathys son, faced backlash for his comments in multiple interviews that he was "supportive of the family the biblical definition of the family unit." Known as the Mitsubishi GTO in Japan and other markets, the 3000GT VR4 offered several high-tech features when it launched in 1991. Chick-fil-A's contentious reputation largely stems from donations made by Chick-fil-A to charities that have a reputation for being anti-LGBTQ, as well as comments made by Dan T. Cathy in 2012. Nor does a growing commitment to a healthier menu. Truett Cathy had a special place in his heart for his employees. Based on data from 2018, the most popular (most ordered) item was the waffle fries followed by soft drinks, chicken nuggets, and the original chicken sandwich. Something went wrong. Their food court concept allowed the restaurant to use space efficiently. In 2015 Chick-fil-A opens its doors in the heart of the Big Apple's Garment District at 37th and 6th. Automotive enthusiasts and a low-budget film helped popularize these Japanese domestic market cars on the streets of America. According to The Chicken Wire, the "Eat Mor Chikin" slogan accompanied by two "rebel cows" debuted in 1995 on an Atlanta, Georgia, billboard. Take an exclusive look at the name and renderings for a potential casino, resort and entertainment venue on Coney Island. . doesn't hurt, though. Chick-fil-A | 2020 Top 500 Chains 1 McDonald's 2 Starbucks 3 Chick-fil-A 4 Taco Bell 5 Burger King 6 Subway 7 Wendy's 8 Dunkin' 9 Domino's 10 Panera Bread 11 Pizza Hut 12 Chipotle Mexican Grill 13 Sonic Drive-In 14 KFC 15 Olive Garden 16 Applebee's 17 Panda Express 18 Arby's 19 Popeyes Louisiana Kitchen 20 Little Caesars 21 Dairy Queen What were the most popular entres on the Chick-fil-A menu in 2022? As the company tweeted out in 2012, the Chick-fil-A sauce is just a mixture of honey mustard, barbecue sauce, and ranch dressing. After a spat of controversy surrounding anti-same-sex marriage issues in 2012. Truett never went to college himself. , Chick-fil-A unveiled a fairly unremarkable new line of sauces. Established in . Feb 3, 2023, 1:30pm PST SHARE How Culver's became this NBA star's celebratory meal of choice over Chick-fil-A Flipboard Los Angeles Clippers' Nicolas Batum fouls Milwaukee Bucks' Giannis Antetokounmpo during the first half of a game Thursday, Feb. 2, 2023, in Milwaukee. One thing is for sure while Chick-fil-A has an undeniably controversial past, there's no stopping the chicken chain from winning over customers nationwide, one chicken sandwich at a time. Oops. Each operator undergoes a rigorous training program. (iSeeCars) From the perspective of USA-based car enthusiasts, performance-oriented Japanese cars have gone from obscure to mainstream over the past 30 years. Converting U.S.-sold 240SX models into Silvias with an SR20DET engine swap is a popular modification. The Chick-fil-AApp is not presently accepted at Chick-fil-A Express and Chick-fil-A licensed locations such as those in airports and college campuses. But it was the non-food descriptors that Baer says were most unique. The attack, using log-ins obtained from a third party to access member reward site Chick-fil-A One, was carried out between Dec. 18, 2022 and Feb. 12, 2023, the chain said. Chick-fil-A traces its roots back to founder S. Truett Cathy's original diner, Dwarf Grill, which opened in 1946. It also doubles as a rewards program. Among those are the Heritage Foundation and the legal advocacy group Alliance Defending Freedom, which both strongly oppose the Equality Act. The small roadside diner was later renamed when it became one of the chain's "Dwarf Houses." As the creator of the first Chick-fil-A scholarship fund for restaurant employees, Cathy carried a legacy that inspired franchisees and employees across the country to continue carrying on his mission of a customer and employee-focused fast-food chain. Chick-fil-A's first location was opened in 1967. The fast-food chain has faced criticism in the past for its charitable . The first New York City Chick-fil-A opened in 2015, and the chain opened " the world's largest Chick-fil-A " in downtown Manhattan a few years later. According to The Chicken Wire, the "A" in Chick-fil-A comes from both a play on the word "fillet" and a nod to the "grade-A top quality chicken" used in Chick-fil-A's chicken sandwiches. So in other words, they are saying that if you want to operate a Chick-fil-A, you do it where they tell you, you operate only one restaurant, and you do it yourself, managing hands-on and giving it your all. The capital A represents the top-quality chicken used in the sandwiches. Two decades after introducing one of the country's first chicken. But underneath of all that lied a simple business strategy. "There was a tremendous separation between companies that do customer service well, and those don't," says Baer. In 2016, the company had about 40,000 owner/operator applications, and less than 100 were selected, according to Carrie Kurlander, Chick-fil-A's VP of External Communications. ), was recently released by marketing agency Rauxa. Powered by the FD3S rotary engine, the Mazda RX-7 was a two-seat sports car first introduced in 1978 and sold in the U.S. through 1995 (it continued to be sold in Japan until 2002). "We made multiyear commitments to both organizations, and we fulfilled those obligations in 2018. Built to compete in the World Rally Car Championship race series, the Impreza WRX STI uses all-wheel drive and a turbocharged four-cylinder for rapid acceleration and stable handling on dirt road courses. Chick-Fil-A said on Monday that it has stopped funding two Christian charities with histories of opposing same-sex marriage. The fact that their food consistently receives. Top editors give you the stories you want delivered right to your inbox each weekday. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Some college campuses banned the chain. On June 1,the app officially launched. Over the course of the last ten years, Chick-fil-A proactively removed all trans fats from its foods, committed to antibiotic-free meats by 2019, and established an Innovation Center where food scientists, dietitians, and chefs work in tandem to develop recipes. (Lori Van Buren/Times Union) Lori Van Buren/Times Union In 2002, a Houston Chick-fil-A restaurant manager sued the chain for discrimination, according to Forbes. The average Chick-fil-A brings in three times as much revenue as the average KFC. The term JDM originally represented cars sold primarily in Japan, but it has come to mean any high-performance Japanese model, where a new or used car sold exclusively in Japan or in multiple global markets, including the U.S. and Canada. In 2003, the chain gained tremendous traction when it announced the opening of a new store in Arizona. These included all-wheel drive, an adaptive suspension, active aerodynamics, and an adjustable exhaust system. With his wife of 65 years, Jeannette, he had three children: Trudy, Don "Bubba", and Dan. Through the years, that restaurant prospered and led Cathy to further the success of his business. His recipe was simple: a seasoned, breaded chicken breast and two dill-pickle slices between two halves of a bun. The chains slogan reflects their origins: We Didnt Invent the Chicken, Just the Chicken Sandwich. The Hapeville Dwarf House in 1967. (Photo by Mike Zarrilli/Getty Images. Launched as the Impreza WRX, the STI letters represent later performance upgrades. The success story of Chick-fil-A, the most profitable fast-food chain in America on a per-location basis, began with a diner opened in the right place at the right time. For the past few years, Lage has been meeting with a handful of developers and web architects every week in one of the Chick-fil-A Atlanta campus' three innovation centers. She won the jackpot. With his wife of 65 years, Jeannette McNeil Cathy, he led a life that was centered on biblical principles and family, and is survived by his sons Dan T. and Don "Bubba" Cathy; daughter Trudy Cathy White; 12 grandchildren and 23 great-grandchildren. Photographer: Patrick Fallon/Bloomberg via Getty Images. He was the recipient of countless awards over the years, both for his business acumen and for his charity. The message behind the saying is that the cows want you to eat more chicken, so you don't eat them! Maybe the fact that accepted applicants need lay out only $10,000 helps explain the allure, helped by the average yearly per-unit revenue greater than $, Franchisees have been known to cover costs for a worker's education or support them during a personal emergency, or to, encourage employees to follow their dreams. They even threw an opening day carnival that featured karaoke, free ice cream and prize raffles. 52 percent of those surveyed gave the chain a 10 out of 10). "Overall, the words used to describe all of the fast-food companies were generally positive," says Baer. They are also a key sponsor of the NCAA Atlantic Coast and Southeastern Conference Football. Chicken is brain food: Oklahoma teacher uses Actually, before the cows came in the picture, the chicken that is featured in their logo was the chains mascot, Doodles. In 2011, they sent a cease and desist letter to a Vermont-based artist who sold T-shirts that had Eat More Kale printed on them. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. It was later renamed the Dwarf House. The Honda S2000, a new rear-wheel-drive sports car with a 6-speed manual transmission and 9,000 rpm redline, added to the momentum, as did a little movie called The Fast and The Furious. The current generation of the Cathy family honors Truett's legacy and continues to put his principles into action in both business and philanthropy. Chick-Fil-A founder Truett Cathy watches the action on the field during the Chick-Fil-A Bowl between the Virginia Tech Hokies and the Tennessee Volunteers at the Georgia Dome on Dec. 31, 2009, in Atlanta, Georgia. Chick-fil-A has achieved tremendous success by any business standard. Local fans craving a closer stop to get a Chick-fil-A chicken sandwich or waffle fries may be a little disappointed for now, at least.. Here's what the company sent in reply to . The journey of Chick-fil-A. founder and longtime chair and CEO Samuel Truett Cathy opened a diner named the Dwarf Grill. The drive-thru line snakes the edge of the almost-full . We seek to treat everyone with honor, dignity, and respect and believe in the importance of loving your neighbor as yourself. It wasn't until 1986, 19 years after the first location opened, that the first stand-alone location opened its doors. The brothers opened the diner in a location across from a Ford Motor Company assembly plant and near the Atlanta airport, seeking to lure a built-in customer base of area workers. The employee, who is Muslim, claimed he was fired one day after refusing to pray to Jesus along with their fellow coworkers during a training session. The average Chick-fil-A location brings in more than three times as much revenue as the average KFC, according toQSR Magazine. It was located in Hapeville, Georgia, a suburb of Atlanta. The popular franchise - known in part for being closed on Sundays due to the strong religious beliefs of its founder - has been sporadically embroiled in its fair share of controversy, particularly when it comes to LGBTQ issues. Then, in 2011, a Pennsylvania Chick-fil-A prompted a nationwide boycott of the chain when the restaurant provided free lunch to a Valentine's Day marriage seminar sponsored by the Pennsylvania Family Institute, a controversial "pro-family" group that has spoken out against same-sex marriage.

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