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Need to Order a Clippercard? To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. 0.749023 g For faster replacement, you also can pick up your replacement card at an in-person service location. Otherwise, you will be logged out automatically. Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. EMC At your request, we can mail you a new card with your balance restored, typically within 2 business days. The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. EMC If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. Due to observed delivery issues this is a less secure option. /Tx BMC 0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream J b;4L)-cJ02iIufF2(pQ 3NY!JOl 2Ns0 \zTs!hq=u@#|?2(%i"h 36Vp{Ax,e]e@UiPH.P+PDSUB@P# (. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. If you don't want to deal with that, just pay the $3 to get the card. Station Agents can also provide pre-addressed envelopes to Treasury. 0.749023 g A reader in a prior column thought $300 had disappeared from an account. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. 0 0 10.1455 10.364 re To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream We cannot give refunds for partially used passes or tickets. Learn More 0.749023 g endstream endobj 195 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream Log in to your profile to sign up for occasional updates. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. I only pray theyre still there. Should I stay at a hotel near the airport? E\i\\ How would you improve Clipper? The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Refunds are subject to the fees in Section 10. Then you wouldn't have to bother about a refund. A: Many others are praying, as well. Clipper is the recommended fare payment method and offers ferry customers a discounted fare. No service to Chase Center atthis time,stay tuned for updates. EMC Key Clipper information translated to Spanish. Include your name, phone number, and return address and note that you are seeking a refund of your paper ticket(s) due to BART's elimination of paper ticket sales. EMC endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream If a Clipper card is not used for six months, it can be deactivated. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. The VTA Smart Passallows unlimited travel on VTA buses and light rail. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. /Tx BMC Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. Visit the Go Pass eligibility page for more information. walk from 12th St. BART to Jack London square? Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card . Tickets purchased using pre-tax dollars/Commuter Checks are not refundable due to federal restrictions of the Commuter Check program. Get a replacement and balance restoration for a damaged registered Clipper card or a defective Clipper card (damaged and defective cards must be . Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf, https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/, https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq, Get answers to your questions about Oakland. /Tx BMC Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. 0 0 10.1455 10.364 re The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. https://www.clippercard.com/ClipperWeb/pay-with-phone. Then take a long joy ride on Caltrains. Skip the side navigation menu and go to the main content. endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream @ a\y@tS|~vY%sK{nAy bh endstream endobj 168 0 obj <>>> endobj 169 0 obj <>/BleedBox[0 0 612 792]/Contents[225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R]/CropBox[0 0 612 792]/LastModified(D:20181023143259)/MediaBox[0 0 612 792]/Parent 162 0 R/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 1/Tabs/S/TrimBox[0 0 612 792]/Type/Page>> endobj 170 0 obj <>/Subtype/Form/Type/XObject>>stream Transit pass . Orders will not load if your Clipper card balance is negative. Monthly passes and multi-ride tickets, including the VTA Smart Pass, cannot be transferred. Here's what you need to know. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream Someone else may be able to use it. If you forget to tag on and/or off, you will be subject to citation. For youth, seniors, people with disabilities and low-income adults. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. /Tx BMC If a Clipper card is not used for six months, it can be deactivated. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? Eventually, we got the refund. /Tx BMC Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. H*2T0T341f& If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Refunds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. You can check your eligibility at our Go Pass and Smart Pass eligibility checker. Refund will be given as Returns shipping; 14 days: Money Back: . How can I manage the account on their behalf? Registering your card protects your card balance and allows you to set up an online account. For details about how to apply for a refund, download theClipper Cancellation Form. `qp8Wkdj434T) Y endstream endobj 208 0 obj <>/Subtype/Form/Type/XObject>>stream Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. He started his journalism career as a sports editor in Iowa in 1975. You also would need to contact Stanford Transportation to request that your Go and/or Smart Pass be deactivated and new pass(es) loaded. Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. When riding from Tiburon and Sausalito, tickets and Clipper payments are collected when disembarking in San Francisco. EMC How can I manage the account on their behalf? IMPORTANT: Clipper cards will hold funds for . 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. EMC Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. This is the version of our website addressed to speakers of English in the United States. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". Treasury will mail you a check. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream You can add value, see what's on your card, and see recent transactions. If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. Eligible Stanford affiliates should complete the Go Pass request form to request a Go Pass. Yes, you can manage your account using the Clipper app and in your mobile wallet. There is no replacement fee for lost or stolen Go Passes. EMC They are. If do not tag on and/or off, you will be subject to citation. /Tx BMC Describe the situation, including your account information. 2020, Metropolitan Transportation Commission. Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. Fares are for one-way travel. Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. 0.749023 g Unfortunately, the Clipper Card doesn't allow that. Learn more about Clipper on your phone. (Some limitations may apply.) endstream endobj 201 0 obj <>/Subtype/Form/Type/XObject>>stream Otherwise, you will be logged out automatically. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. You can have multiple adult cards associated with a single account. Key Clipper information translated to Spanish. f Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. If you cannot tag your card successfully, try on another device. New. endstream endobj 177 0 obj <>/Subtype/Form/Type/XObject>>stream Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. All rights reserved. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. If you ever lose your card, well replace it and restore your value for a $3 fee. Any suggestions, or is this another way for a government-backed agency to abscond with my money? https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. Note that only cash value can be directly transferred. 0 0 10.146 10.364 re 2020, Metropolitan Transportation Commission. Discount Cards For youth, seniors, people with disabilities and low-income adults. Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. And Metro card. In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. There is a 50 cent surcharge per trip for paper tickets. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Please note that, Caltrain has a proof-of-payment system for fare enforcement. H*2T0T3415Rf& What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. It is not available to students or postdoctoral scholars at this time. Visit our VTA Smart Pass page for more information. Only registered Clipper cards are eligible for refunds. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). How can I cancel my card and get a refund? 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Refunds are subject to the fees in Section 10. Options to Oakland Airport from Union Square. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. You can have multiple adult cards associated with a single account. f -=9&_j?N3?vjUaFXpJ| . Metropolitan Transportation Commission . So take your balance down to $1.50. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. 0.749023 g Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? For more information, please refer to our pre-tax payroll deduction web page. endstream endobj 216 0 obj <>/Subtype/Form/Type/XObject>>stream Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. f You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. So we just kept our Suica as well as our Icocaused in the Kansai. To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. The Go Pass is valid for thecalendar year: from January 1through December31. endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream I no longer need to use Clipper. And Orca card. $15.29. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. Then when you exit, Caltrains will tell you that you have a negative balance. For more information, call the BART Treasury at (510) 464-6841. Paper tickets balances cannot be transferred onto a Clipper card. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). If unsuccessful, your Clipper card may be defective or damaged. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. How can I cancel my card and get a refund? Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? If you are still having trouble with your Go Pass, please contact us at. HD 0UR K(EP%xg:#6(=VU-zTqwn?p BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). f Authorize payment below. 0 { endstream endobj 202 0 obj <>/Subtype/Form/Type/XObject>>stream $16.99 10% off. Refunds are subject to the fees in Section 10. No they don't keep cash at the stations. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. While BART has eliminated the saleofpaper tickets from our vending machine,fare gates will still accept paper tickets loaded with funds. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. 0 6 No. f Choose to stay logged in or to log out. But if the fare is $5, it will let you exit and pay the add fare of $2 before you can use the Clipper card for your next ride. /Tx BMC If you forget to tag on and/or off, you will be subject to citation. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. EMC What should I do if my card is lost or stolen? EMC We contacted Clipper and were instructed to write letters to get the refund on two cards. Key Clipper information translated to Chinese. Key Clipper information translated to Spanish. Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. Clipper saves money. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. After that, you need to tag on and off for each ride. Can I have more than one card in my Clipper account? Phone. Clipper Refunds: Only registered Clipper cards, are available for refunds. 0 0 10.1455 10.364 re When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. Registering your card protects your card balance and allows you to set up an online account. Minimum monthly payments are required. ClipperCard is your passport to campus and beyond! If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. No service to Chase Center atthis time,stay tuned for updates. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. And my Oyster card. /Tx BMC If your card is registered, contact us so we can block your card from further use. Can I have more than one card in my Clipper account? You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. I no longer need to use Clipper. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. One beep means you have tagged on, and two beeps mean you have tagged off. Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. Pay it forward. 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream Prior to that he was an assistant sports editor at the paper from 1984-1987. Each Smart Pass user only gets one replacement per calendar year. Paper Tickets Opens in new window. 0.749023 g o Visa . Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. endstream endobj 221 0 obj <>/Subtype/Form/Type/XObject>>stream You can check your eligibility on our Go Pass and Smart Pass eligibility checker. Subject . Q: This happened to my wife when she was with her 90-year old mother, attempting to get on BART in Berkeley with Clipper cards, each of which should have had $20 on it. Enter and space open menus and escape closes them as well. Clipper is a regional transit card that can be used on all transit in the Bay Area. about the future of clipper (external link). Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. BART will refundpaper ticketswith a remaining value greater than $1.00. Registration is easy, and its free. Clipper says it does not take funds away, even if the card goes unused for years. All rights reserved. LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p /Tx BMC EMC Refunds are subject to the fees in Section 10. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. Clipper's on your phone! According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. Is there a way to purchase the card without paying the fee? With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. The Go and Smart Passesare non-transferable. more. The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. You can add value, see what's on your card, and see recent transactions. People were just grabbing free Clipper cards, riding BART, racking up negative balances and throwing the card away. /Tx BMC While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1 v^Z8P This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. EMC HD 0UR K(EP%xg:#6(=VU-zTqwn?p Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. HD 0UR K(EP%xg:#6(=VU-zTqwn?p If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. H*2T0T341f& endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream My spouse, relative, or close friend needs help managing their registered Clipper card. I havent needed to use it in that time. E\i\\ You will need to contact Clipper Customer Service at 877.878.8883 to request a transfer of the transit value to the correct card. https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. However, money added since then does not show on the account, as weve not used the cards. For defective cards, no fees will be charged. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream Where to Use On 24 transit services and more. At your request, we can mail you a new card with your balance restored, typically within 2 business days. E\\y\F@B.DHR!"g/ EMC EMC As others have said, you can get it on the Clipper phone app for free. E\\y\F@B.DHR!"g/ endstream endobj 185 0 obj <. /Tx BMC Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card. EMC bFrADhDwzeCJt>HJG()qCFY9Vq{$s? Transit pass refunds are subject to transit agency approval. BART will refund tickets with a remaining value greater than $1.00. The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars.

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