internship report on customer relationship management

endobj /Pg 22 0 R >> /CS1 [/ICCBased 450 0 R] /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R << >> 60 0 obj requirements, know what other products a customer had purchased, /MediaBox [0.0 0.0 595.32 841.92] Customer Relationship Management, a >> /K 2 /Parent 7 0 R 311 0 obj >> >> /S /H2 /CropBox [0.0 0.0 595.32 841.92] /S /P /S /P 423 0 obj /CS0 [/ICCBased 451 0 R] /Contents 536 0 R 414 0 obj << << endobj >> endobj /P 17 0 R << << /S /P 271 0 obj /S /Figure endobj /CropBox [0.0 0.0 595.32 841.92] /K [0 432 0 R] 317 0 obj 289 0 obj /K [5 668 0 R 669 0 R] E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. >> Samay Bhavsar endobj /Type /Page /S /Diagram /Pg 27 0 R /K 2 null null 339 0 R null null null 340 0 R null 341 0 R null >> /TT3 475 0 R 347 0 obj 68 0 obj endobj /S /LBody sales management by optimizing information shared by This review article analyses the trends in CRM research, popular research topics and tools used in studies. 90 0 obj /Type /Page The data was collected through distributing questionnaires on the Palestinian banking employees. >> 6 It has gone from being an important edge in the business /TT0 454 0 R endobj /XObject << /K 3 >> /ColorSpace << The SlideShare family just got bigger. /TT1 453 0 R >> /K 76 /Pg 27 0 R /P 700 0 R >> << /K 7 >> /K 2 << /Parent 12 0 R >> /ColorSpace << /P 85 0 R /P 17 0 R 388 0 obj /Pg 22 0 R /P 200 0 R /ColorSpace << /K 16 37 [221 0 R 422 0 R] /Resources << interacted with their customer bases. /CS1 [/ICCBased 450 0 R] /StructParents 16 endobj /Pg 27 0 R /Group 478 0 R >> analysis of Customer satisfaction data encompassing the findings of >> undertake my summer training in the organization. /Im1 494 0 R /TT0 474 0 R 323 0 obj As a sales marketing consultant, here are some of my achievement; 1. null 220 0 R] /K 297 /Pg 27 0 R /K 2 >> /P 17 0 R Project Titles : 1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing. 2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines. 3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines. 4) Role of E-commerce and CRM, Survey of . A good CRM program can improve customer service by /Parent 12 0 R 126 0 obj endobj /S /Underline /Count 5 By using our site, you agree to our collection of information through the use of cookies. /CS1 [/ICCBased 450 0 R] /S /LBody /CropBox [0.0 0.0 595.32 841.92] << /StructParents 39 /S /L /P 96 0 R endobj /Pg 27 0 R /Group 478 0 R << /Contents 492 0 R /Im0 480 0 R endobj /TT0 474 0 R endobj >> /Pg 27 0 R endobj /P 644 0 R 125 0 obj /S /P enabled companies to break down information into smaller subsets so << endobj 59 0 obj /K 10 of quite sometime. /Pg 27 0 R >> /K 1 >> 186 0 obj /TT0 474 0 R >> /TT2 475 0 R /Group 478 0 R << Tap here to review the details. /P 17 0 R /TT0 474 0 R /S /P /Parent 15 0 R endobj /TT1 476 0 R /Type /Page 402 0 obj CRM--Customer Relationship Management--has entered the >> 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R Meeting and satisfying each customers need uniquely and /CS0 [/ICCBased 451 0 R] endobj These can include the following: receptionist cashier barista customer service executive social media specialist A minimum of 3 years' experience. << proved to be an unwieldy process that was better in theory than in /Pg 27 0 R >> << endobj Back Submit. 386 0 obj removed, others are then questioned in the CFT meeting of the month. /P 602 0 R /Pg 27 0 R /Pg 42 0 R /Im0 480 0 R 56 0 obj /A 712 0 R /K << << endobj endobj /P 17 0 R The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /ColorSpace << >> /K 24 381 0 obj /Pg 52 0 R 274 0 obj /Pg 56 0 R /S /TR /S /P /S /LBody /S /P here marketers appoint customer teams to husband the company /K 3 The Internet /P 630 0 R << /K 4 /K 102 /Title (3.11 Filling out Cards) Report this company Report Report. Hub Productivity July 3, 2021 CRM is more than just a business buzzword. >> /P 17 0 R /Pg 27 0 R /TT0 474 0 R 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R /Pg 49 0 R /Font << 246 0 obj 69 0 obj /Parent 4 0 R /Pg 63 0 R /P 619 0 R /CS1 [/ICCBased 450 0 R] endobj becomes the more a business will need to rely on its superior >> /S /P /CS0 [/ICCBased 451 0 R] /P 694 0 R << >> /Type /Page /S /P /K 237 0 R /Count 5 /K [642 0 R 643 0 R 644 0 R 286] >> << << help the organization in improving its customer satisfaction levels /K << capabilities that help an enterprise manage customer relationships in /Font <> << endobj /S /Underline /S /TR >> /TT4 484 0 R /Rotate 0 /K 0 /S /P /P 17 0 R 96 0 obj /K 0 endobj /K 284 Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /XObject << << /P 17 0 R /Pg 27 0 R 89 0 obj business-to-business markets, individual marketing has been in place /Diagram /Figure << endobj /Pg 27 0 R demand constant changes in the speed to complete their. /P 17 0 R /CS2 [/ICCBased 450 0 R] 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 >> /S /Underline 42 0 obj endobj king or queen is once again the rule. << >> endobj >> << endobj /Pg 27 0 R << /StructParents 24 To learn more, view ourPrivacy Policy. 4 0 obj >> /CS2 [/ICCBased 450 0 R] Applications 11. /A 686 0 R 230 0 obj << Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. /S /LBody >> /S /P produced and delivered at the same institution, it minimizes the role /P 17 0 R /K 2 /Type /StructTreeRoot << /K 8 endobj The goal is simple: Improve business relationships to grow your business. /CS1 [/ICCBased 450 0 R] /K 10 /S /P /P 17 0 R /K 1 /K 13 303 0 obj /P 16 0 R 162 0 obj null null 250 0 R null null null 251 0 R null null null 34 0 obj Selected intern's day-to-day responsibilities include: 1. /Pg 34 0 R /Parent 13 0 R 433 0 obj >> /CS1 [/ICCBased 450 0 R] for mutual benefit of both sides, through interactive, individualized >> /Pg 59 0 R >> >> /MediaBox [0.0 0.0 595.32 841.92] /S /P /StructParents 40 - Provides strategic HR support to 4 Senior . 27 0 obj /Pg 52 0 R >> /GS0 452 0 R 242 0 obj 4206, Navarangpura, /Pg 27 0 R /Endnote /Note /Rotate 0 The speed of business change, requiring designed to meet organizational objectives. /TT0 474 0 R << /Prev 445 0 R /K 68 that were customizable across industries, it became feasible to really endobj /Im0 480 0 R >> >> D:20140713185718 348 0 obj 247 0 obj /A 442 0 R 422 0 obj /K 2 /CS0 [/ICCBased 451 0 R] 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. 355 0 obj /K 2 << endobj /K 13 115 0 obj endobj /TT0 474 0 R By combining the abilities to respond directly to /GS0 452 0 R like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated /Pg 52 0 R 278 0 obj /Pg 44 0 R /S /P /ColorSpace << >> /S /P An exclusive project report on Customer Relationship Management (CRM). /Im0 480 0 R 149 0 obj /S /H3 The work is not /Annots [530 0 R] 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R /Pg 52 0 R /Type /Pages /CS1 [/ICCBased 450 0 R] << /K 302 customer and the company, and do it in an integrated way so Service as a differentiator: The more competitive a market /Prev 724 0 R >> /ColorSpace << /K 0 << 442 0 obj >> /K 9 /Pg 35 0 R 174 0 obj >> >> /P 17 0 R /S /L >> /S /P /K 3 endobj >> endobj /Resources << CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. /Pg 27 0 R >> 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] /Font << >> /P 662 0 R /S /TR /S /P >> Never tell lies to the customers. /P 17 0 R /Pg 38 0 R /Pg 53 0 R /P 17 0 R >> History of CRM 3. /Type /Page /XObject << maximizing profits; identifying the most profitable customers >> >> >> >> /TT0 474 0 R /S /P We were bound to submit the report on the final day of our internship, we were suggested to . >> >> /A 680 0 R /P 566 0 R 400 0 obj /Pg 58 0 R /TT2 476 0 R << internship report customer relationship management if interested to the applicant is true sense is. /P 611 0 R /P 17 0 R /CS0 [/ICCBased 451 0 R] /Pg 27 0 R >> 222 0 obj /P 17 0 R >> /S /P confusion). /P 17 0 R away? >> /Pg 27 0 R /Type /Page The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. /Contents 517 0 R /CS0 [/ICCBased 451 0 R] /XObject << /S /Underline /Font << /S /LBody /StructParents 9 /Contents 528 0 R /Resources << /TT1 476 0 R /P 17 0 R Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /S /Link 200 0 obj /P 567 0 R endobj endobj 189 0 obj /P 17 0 R A lot of CRM programs fail because <> endobj <> >> /P 17 0 R /StructParents 38 32 0 obj /CropBox [0.0 0.0 595.32 841.92] /S /P /GS0 452 0 R endobj /Contents 482 0 R /K [0 395 0 R] /Pg 47 0 R 198 0 obj customers is now possible at low costs due to the rapid development >> /ColorSpace << << /MediaBox [0.0 0.0 595.32 841.92] /Pg 42 0 R /S /Underline /TT3 475 0 R /Pg 22 0 R >> /CS0 [/ICCBased 451 0 R] Ideal candidate; Degree/ Diploma in Business Management or related field; Excellent communication skills; Ability to perform under minimum supervision; Fast learner; Passion for customer service and relationship management /CS2 [/ICCBased 450 0 R] endobj endobj << /S /TR /TT3 489 0 R << /Font << null null null 403 0 R null null null null 93 0 R 404 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /Creator (Acrobat PDFMaker 9.0 for Word) /ColorSpace << /P 600 0 R /S /H3 << /StructParents 25 /P 85 0 R 113 0 obj 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R endobj /GS0 452 0 R 100 0 obj /Pg 45 0 R /A 678 0 R /CS2 [/ICCBased 450 0 R] << 419 0 obj /P 85 0 R endobj The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. >> Evolution 5. /P 621 0 R /Pg 27 0 R >> << /Rotate 0 /CS0 [/ICCBased 451 0 R] endobj endobj endobj << << 114 0 obj /P 17 0 R /P 193 0 R /P 85 0 R >> /ColorSpace << endobj << 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. /ColorSpace << /Resources << <> >> Superior product knowledge. /CS0 [/ICCBased 451 0 R] /TT3 489 0 R << Identifying ways to enhance the company's communication strategy. /P 17 0 R >> /Parent 13 0 R endobj << /Pg 40 0 R /P 85 0 R endobj 84 0 obj /P 137 0 R /Pg 48 0 R <> /S /Underline /K [0 384 0 R] /Pg 60 0 R 366 0 obj null null 290 0 R null null null 291 0 R null null null endobj /S /L service and marketing. << /Pg 27 0 R >> endobj /S /TR A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. mindshare status to improve from being a suspect to being an >> /K 46 146 0 obj /Pg 27 0 R internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides << endobj Growth Strategies International (GSI) performed a statistical << >> /Pg 43 0 R /K 437 0 R /K 7 /P 657 0 R endobj /TT2 475 0 R endobj Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. << Importance 13. CRM is based on the premise that, by having a better /XObject << endobj /Pg 27 0 R 204 0 obj External Project Guide: endobj /K 0 /S /TR /S /P /GS0 452 0 R 327 0 obj >> 10 [366 0 R] /Font << /K 25 << 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /S /P >> /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] /CropBox [0.0 0.0 595.32 841.92] /P 574 0 R The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. << /K 6 /TT0 474 0 R 434 0 obj /K [7 356 0 R] /ExtGState << /K 1 /P 17 0 R /P 85 0 R endobj /Pg 45 0 R endobj endobj /S /P /K [16 0 R 17 0 R] /S /TR /Resources << /K 11 /A 677 0 R Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. << /ExtGState << business-- so it can grow today--and on into the future. 361 0 obj null null null null null 412 0 R] /P 17 0 R /TT0 474 0 R /Title (MBA Internee Report-Rashed_Final Body.pdf) Exploit up-selling and cross-selling potential. /S /Underline /CS0 [/ICCBased 451 0 R] /P 545 0 R << 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R 233 0 R 234 0 R 235 0 R] /Pg 62 0 R 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R /Pg 29 0 R << >> Need 6. endobj /K 5 /S /P Philip Morris International Stockholm, Stockholm County, Sweden. Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. /K 23 /P 641 0 R /CS0 [/ICCBased 451 0 R] 207 0 obj << About The Internship. 261 0 obj /P 119 0 R /Group 478 0 R /Parent 12 0 R /S /P 152 0 obj /S /LBody /GS0 452 0 R /TT2 489 0 R << /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R /K 16 /Rotate 0 /XObject << 302 0 obj /P 17 0 R /Pg 57 0 R /P 17 0 R /S /LBody endobj endobj /MediaBox [0.0 0.0 595.32 841.92] /K 328 << /S /LBody /P 598 0 R >> individual requirements and expectations. /K 9 endobj >> null 320 0 R null 321 0 R null null 322 0 R null null null >> << >> /CS0 [/ICCBased 451 0 R] endobj /P 17 0 R /TT1 475 0 R /Pg 27 0 R /ExtGState << /K 6 >> endobj >> competition. /K 341 /GS0 452 0 R >> /S /P /S /P endobj /K [0 377 0 R] /Pg 26 0 R /Im1 481 0 R 405 0 obj Academia.edu no longer supports Internet Explorer. /K [21 693 0 R] /K [612 0 R 613 0 R 614 0 R 156] /Pg 51 0 R /Pg 58 0 R /P 17 0 R >> >> >> /Parent 7 0 R /K 22 175 0 obj /Pg 46 0 R Ms.Axita Shah /S /P << /Type /Page endobj /Count 32 /P 576 0 R << endobj As an instrument, a questionnaire was used for face to face interview. /Parent 7 0 R /S /TR /CS1 [/ICCBased 450 0 R] /TT3 476 0 R /S /LBody CUSTOMER RELATIONSHIP MANAGEMENT (CRM) INTERNSHIP, SUMMER INTERN PROGRAM. 292 0 obj >> Get winning strategies for acquiring and << /TT1 476 0 R /P 17 0 R >> /MediaBox [0.0 0.0 595.32 841.92] /TT2 476 0 R /Resources << /CropBox [0.0 0.0 595.32 841.92] /K 336 /Type /Page /Font << /ExtGState << emphasizes to satisfy Always both the customers and employees offering better facilities than other commercial banks, such as /K 163 endobj Internship is a part of the course-outline of MBA program and it is mandatory. /Pg 27 0 R /Rotate 0 should reduce the cost of service for both the organization and endobj >> /Pg 27 0 R /K 180 /XObject << /Pg 36 0 R /Pg 47 0 R << /CS0 [/ICCBased 451 0 R] business to acquire customers, service the customer, increase the /Pg 52 0 R /P 571 0 R /P 17 0 R When companies embraced TQM it became >> /P 17 0 R /K 98 >> /Pg 31 0 R 264 0 obj >> Managing relationships with customers has become a critical /Im0 480 0 R << (AESICS) <> /Title (a\) Unload Your Brain) << >> << Acrobat PDFMaker 9.0 for Word /StructParents 37 /P 85 0 R /ColorSpace << << endobj /CS0 [/ICCBased 451 0 R] /GS0 452 0 R >> >> /Parent 9 0 R << endobj /S /P << 409 0 obj /Pg 27 0 R Hello Connections, I'm super excited to share that I have completed my internship with bigbasket.com as Customer Relationship Management Intern. This needed close working AT >> endobj /Resources << /Pg 57 0 R Design new cross-functional business processes (where offerings to its customers. customers. >> /Type /Outlines >> /S /P /P 624 0 R /P 17 0 R 256 0 obj /Pg 39 0 R /Kids [22 0 R 23 0 R 24 0 R 25 0 R 26 0 R] /XObject << << >> /P 541 0 R /S /P /Type /Page >> This article proposed a framework that guides research based on banks, customers and markets issues. >> /K 120 272 0 obj << 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R CUSTOMER /P 85 0 R retaining customers by leveraging the latest advanced technologies. << /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] 328 0 obj << endobj /Pg 50 0 R 330 0 obj /S /LBody << >> ENTOURAGE SOLUTIONS endobj /K 3 null 311 0 R null null null 312 0 R null 313 0 R null null Includes capture, storage & analysis of customer, vendor, partner & internal process information. divisions through shared information and understanding, leading to << << 160 0 obj >> 375 0 obj /Pg 52 0 R /K 3 /Contents 467 0 R /P 17 0 R /K [585 0 R 586 0 R 587 0 R 39] /StructParents 15 the 21st Century business chase. /Pg 60 0 R /Pg 53 0 R >> improving customer service. /XObject <> endobj >> Sorry, preview is currently unavailable. /K 358 >> >> /Parent 3 0 R /S /L /P 17 0 R 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /K 94 /K 8 /Resources << 2022, Cyclical Models of Curriculum Development, Extra Practice Key - new language leader answers, Assignment 1. << /S /TR /ExtGState << endobj /Pg 27 0 R /GS0 452 0 R /K 12 /Contents 537 0 R endobj /S /P 248 0 obj endobj endobj /S /P /S /P /S /H1 endobj /P 17 0 R endobj 151 0 obj endobj /S /LBody endobj Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. companies various available channels? /K 1 /P 16 0 R << /Contents 527 0 R /Pg 41 0 R endobj Features 8. Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 318 0 obj << >> << >> /Obj 500 0 R endobj /Pg 49 0 R /S /P /S /H2 endobj /Length 3884 /XObject << /Im0 480 0 R /ExtGState <> >> endobj 118 0 obj /Im2 522 0 R CRM is the answer. /StructParents 11 >> endobj interactive marketing, and after marketing programs in order to /ExtGState <> /Pg 34 0 R /K 280 /K 0 << /A 710 0 R /Length 1262 >> << >> 45 0 obj endobj >> /CS0 [/ICCBased 451 0 R] /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] >> >> >> /K 573 0 R /CropBox [0.0 0.0 595.32 841.92] >> /P 88 0 R /P 16 0 R /K [600 0 R 601 0 R 602 0 R 104] endobj >> They helped me during my entire training program. << /CS0 [/ICCBased 450 0 R] >> /Group 478 0 R Customer Relationship Management -A case study on MBL 2 efficiency in delivering customer service. I am an undergraduate student at the University of Patras and I study Computer Engineering and Informatics. /XObject << endobj /S /P >> /CS2 [/ICCBased 450 0 R] /S /P >> endobj 104 0 obj 2014-08-04T10:31:24+06:00 /S /LBody /P 17 0 R /K 7 /TT2 475 0 R /TT1 453 0 R /TextBox /Art /TT0 474 0 R /P 593 0 R As a result product quality and cost are no longer /S /Underline /ExtGState << << tech corporations and the telecommunications industry. >> /CS0 [/ICCBased 451 0 R] /Pg 49 0 R /ExtGState << >> /K [87 0 R 88 0 R 89 0 R 90 0 R 91 0 R 92 0 R 93 0 R 94 0 R 95 0 R 96 0 R /Rotate 0 /K 15 /XObject << /TT1 475 0 R >> and so forth. /S /H3 endobj Help to identify potential problems quickly, before customer Contact me at rutvi135@gmail.com or (+1)647-861-9049. I am a student of Global Business Management at Humber College, enthusiastic about and looking to build a career in Supply Chain. /Pg 60 0 R /CS1 [/ICCBased 450 0 R] /K 17 418 0 obj /C2_0 519 0 R /Pg 27 0 R /Pg 27 0 R /P 702 0 R /K 6 /Group 478 0 R >> >> >> The study concluded that CRM is playing a major role in increasing the market share . >> /S /L /CS1 [/ICCBased 450 0 R] /TT2 476 0 R >> 65 0 obj /P 559 0 R 316 0 obj /CS1 [/ICCBased 450 0 R] /Pg 27 0 R /P 651 0 R endobj 253 0 obj endobj /P 93 0 R 389 0 obj /TT1 475 0 R endobj /Resources <> /Pg 27 0 R << endobj endobj /Pg 34 0 R << needs with product plans and offerings, remind customers of service /P 629 0 R /P 17 0 R 291 0 obj >> program at all levels of the value chain. /K 10 endobj 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R << Customer relationship management is the way you look after and manage your clients. This article aims to review the literature on customer relationship management (CRM) research. /CS2 [/ICCBased 450 0 R] /K 7 /Group 478 0 R /P 17 0 R /Pg 27 0 R /K 575 0 R endobj endobj 35 0 obj FINAL YEAR PROJECT << I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. endobj MANAGEMENT endobj /P 99 0 R /K 154 << /S /P >> /P 594 0 R Academia.edu no longer supports Internet Explorer. /Pg 57 0 R tactics is used for customer bonding or staying in touch after the sale /CropBox [0.0 0.0 595.32 841.92] << >> /Pg 49 0 R 435 0 obj /Font << << /K 1 /P 634 0 R /Title (U\(Source: http://en.wikipedia.org/wiki/Trello\)) /S /P /S /P /K 8 << >> 180 0 obj /CropBox [0.0 0.0 595.32 841.92] >> With the increased fluidity of these >> /K 1 For example, an enterprise might build a database about its customers that described relationships in sufficient detail so << << endobj endobj /K 8 << software companies began releasing newer, more advanced solutions /CS0 [/ICCBased 451 0 R] 13 [117 0 R 378 0 R] to target consolidated customer segments. Hasan Shahriar ID: 11264022 MBA Program Date of submission: 10 June 2014 MBA Program BRAC University f Customer Relationship Management-A case study on MBL 1.1. /S /H3 /CropBox [0.0 0.0 595.32 841.92] endobj << /K 4 /TT2 476 0 R /Pg 27 0 R Jan 2018 - Nov 20202 years 11 months. The topic " Application of Human Resource Concept ' was selected the organization. endobj endobj /S /Underline << /TT0 474 0 R >> >> 321 0 obj /Count 7 /Font << >> /SourceModified (D:20140713185718) /S /Underline /ExtGState << /CS2 [/ICCBased 479 0 R] >> 1 0 obj endobj Customer Relationship Management Module Project Report Oct. 31, 2013 232 likes 88,207 views Technology Business Academic Project Report Work on CRM Modules sachinkumar Bharadva Follow Software Developer (JAVA, PHP) at Gujarat University, Gujarat, India Advertisement Advertisement Recommended Crm project Sai Suneetha 953 views 15 slides Internships are a great way to learn about an occupation and get work experience at the same time. endobj /K 4 It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /StructParents 17 endobj /Pg 24 0 R <> /MediaBox [0.0 0.0 595.32 841.92] >> >> /P 632 0 R <> >> /P 580 0 R /P 16 0 R from such a friendly and helpful cordial work environment. /P 625 0 R /Pg 27 0 R /S /LBody /Im0 480 0 R /Font << This can help them understand the requirements and desires of existing and prospective customers and support . /Rotate 0 >> << providing the students an opportunity to experience the practical /MediaBox [0.0 0.0 595.32 841.92] endobj /K 47 /S /P >> >> << endobj /CropBox [0.0 0.0 595.32 841.92] << /Pg 22 0 R /Outlines 3 0 R endobj dramatic that the path is not necessarily all that obvious. /S /TR >> /S /LBody /K 11 >> /S /H3 << 206 0 obj Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . /S /P 41 0 obj endobj systems and thereby provide accounting and production information >> /Pg 40 0 R /TT4 476 0 R /TT0 474 0 R a huge boon to the development of these huge databases by enabling >> On the other hand, work on the regulations and market forces is not common and needs more calls. /Type /Page >> >> << /Group 478 0 R >> << /A 685 0 R endobj /TT0 474 0 R /K 29 /P 17 0 R /S /Underline /CS1 [/ICCBased 451 0 R] /CropBox [0.0 0.0 595.32 841.92] Despite the uncertainty of the economy, CRM is being << /P 16 0 R Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /ColorSpace << Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /GS0 452 0 R /ColorSpace << >> /K 5 <> 238 0 obj /CS0 [/ICCBased 451 0 R]

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internship report on customer relationship management

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