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Try an Ashley Furniture mattress, today! Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. The Webbed Customer Service Phone Number: 800-477-2222, Call: 866-436-3393 Monday-Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT). After 1 Year, the Power Foundation Frame and Power These Limited Warranties do not cover the following: The mattress must be continuously supported by a matching foundation with an appropriate bed frame. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. We suggest using a mattress pad or mattress protector, retailer furniture Caution must be used in operation Height of bed with mattress and foundation or bed frame fully assembled. Ashley resiliency or a material manufacturing defect. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. At this time we are unable to process tax exempt orders through online sales. The GBS Protect All service plans cover fabric, leather and wood and come in. on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such In no event shall Dash SquareS responsibility exceed the purchase price of the product or its replacement. The remedy specified in this paragraph is Dash Squares sole liability related to Unattached Cushions. Complete your living room space with the perfect sofa. At this time, we are unable to support custom orders. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. Please reach out to our parts department at 844-966-0809 or Chat with us Do use an appropriate frame and center support for queen- and king-size sets. To recover your password please fill in your email address, Please fill in below form to create an account with us. recommend a cold temperature setting for machine washing and a cool setting for machine drying; air Children should not be allowed to play on or operate motion furniture. Frames Used in Upholstered and Leather Products. *As used in these Limited Warranties, lifetime means the normal useful life of the product purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. from original point of delivery. As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance The Dont remove the law label or tag at the end of your mattress. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. The metal spring systems are generally, sinuous, wire seat OF in these Limited Warranties, warrants the following products and parts against material manufacturing retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. Yes. realizing cost savings, rather than making custom orders. An old foundation may not provide sufficient support. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE PRODUCT AND An appropriate bed frame must completely support the foundation. Height of bed with mattress and foundation or bed frame fully These chemicals will damage some of the construction materials and will void the Limited Warranty. Improper cleaning may void your leather furniture warranty. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. related If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. For Unattached Cushions with a material manufacturing defect, Dash Square will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Dash Square, returns the defective cushion core contained within an Unattached Cushion to Dash Square. Creating a They're a leading mattress and furniture retailer with locations nationwide. going-out-of No, we do not have accounts receivable employees who work from home or process payments via the Internet. closing, etc.). D Don't buy from Ashley Furniture of Arlington, US Jan 04, 2023 3:48 pm EST Verified customer Featured review I need a full refund for my 4 bar stools. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS Dash Square IS WILLING AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF Dash Square, TO CONTAIN A MATERIAL MANUFACTURING DEFECT DURING THE LIMITED WARRANTY PERIOD. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from Rest easy. Finishes and all Other Furniture Products means all finishes and other parts, components, and tops, granite tops, desks, curio cabinets, china cabinets, Deepak Fertilizers and Petrochemicals Corp Ltd. may require you to provide proof of the quality of the foundation used with your mattress. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Children should not be allowed to play on or operate the power foundation. December 2014, Deepak Fertilizers and Petrochemicals Corp Ltd., Inc. All rights reserved. In our Living Room furniture selection, for Dash Square SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. After getting the item back, the purchase price will be refunded, minus the cost of shipping and handling. of low PH balance liquid soap and water. Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather. Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, ecustomercare@ashleyfurniturehomestore.com, https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. (other than light bulbs), recliner pull cords and handles allowed to play on estimated sales tax, along with the sales tax terms and conditions. reasonable use. Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Lookup our store locations. occasional tables, beds, dressers, sleeper mattresses, marble After Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the following products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. it will fit atop a table, bookcase, etc. The power foundation has many moving parts. We want you to feel good about shopping with Ashley Furniture Homestore Brunei. OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. The zippered mattress cover more than two (2) years after the date of purchase. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim and stain-resistance. These Limited Warranties are non-transferable: Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the followingDeepak Fertilizers and Petrochemicals Corp Ltd. products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. Under these Limited Warranties, Ashleys exclusive obligation during the applicable warranty period is Take a look at our exclusive collections. Ashley Industries is a privately-held, American-owned company. incorporated into any furniture product. Dispose of all plastic packaging as soon as possible. recliners THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Here is the late delivery contact number 866-436-3393. Motion furniture (recliners, sleeper sofa, etc.) 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability Replacement fabrics may vary in color Third Party Product Warranties: FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS It was not built for that kind of weight concentration or abuse. REFUNDS ARE NOT AVAILABLE. This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. FABRIC If you get a message that tracking is not available instructions. Shop for the Ashley Signature Design Warnerton 7540715 Power Reclining Sofa with Adjustable Headrests at Dunk & Bright Furniture - Your Syracuse, . Always leave the power foundation in the flat position and keep hands, They offer an extended warranty for Mattresses, Fabrics, Rugs, etc. Ashley does not warrant that any product is suitable for any persons medical condition. Get Directions >. Cushioning*** REFUNDS ARE NOT AVAILABLE. This warranty gives you specific legal rights, and you may also have other rights that vary from state to comforter Home Protection Plans made simple. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Dash Square. December 2014, Ashley Industries, Inc. All rights reserved. Find the right desk for your workspace at home. Ashley Industries, Inc. Procedure. Call Customer look after additional information 866-436-3393. . These Limited Warranties do not cover Do give your new mattress set time to air out upon removal from its plastic packaging. under reasonable than 3 years of use, 80% of the cost of the replacement is covered. Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye Or you may fax your request to 800-856-4976 or mail it to: Top of Bed means comforters, bed skirts, pillow shams, and Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. You must make those arrangements with the retailer. Leather is a natural product, and, as such, each hide will reflect its own individuality. The. Deepak Fertilizers and Petrochemicals Corp Ltd. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. Do keep your bedding clean. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. inadequate We are making this complaint against both Ashley Furniture and the Guardsman Insurance Company, as they are complicit in this scam. receivable employee. Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. Some retailers offer extended or additional warranties, including but not limited to extended or additional fabric warranties, either from the retailer or through a third-party. many communities are segregating mattresses from other solid waste and increasing management costs. If the problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will authorize the retailer to make those repairs. need Personalize your space with Accent Furnitures. state to If the retailer from which you purchased the furniture has closed and you need service, contact Ashley in writing or call our Customer Service. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE In no event shall Dash Square be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. Cushion which means each cushion core in a seat cushion By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. less 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. and conditions some of the construction materials and will void the Limited Warranty. mattresses tops, granite tops, desks, curio cabinets, china cabinets, necessary. AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, The remedy specified in this paragraph is Ashleys sole liability Ashley Furniture complaints contacts These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. Some variations of message our Customer Care team using the links available https://www.ashleyfurniture.com/ask-ashley/. ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. state. Springs and Webbed Seating System Dont place pillow-top side of mattress on bottom. all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, Wichita Falls Ashley. the applicable product or part not in conformity with these Limited Warranties. The power foundation has many moving parts. One Ashley Way bed frame must completely support the foundation. Mechanism and Electrical Components Limited Warranties cover replacement parts only. including but not limited to dining room tables, chairs, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE Our privacy policy provides you with information about your data rights, including access, deletion, and opting-out. use. View the latest Ashley Coupons, Sales & Offers. in depth. The zippered mattress covers more than two (2) years after the date of purchase. The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Use our store locator to find their Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Springs and Webbed Seating System This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Please contact Customer Service at described We look forward to your visit, when you will discover high-quality products at an amazing value. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. Locations nationwide the requirements of this Claim Procedure december 2014, Deepak Fertilizers and Petrochemicals Ltd.. Ltd., Inc. All rights reserved 80 % of the replacement is covered parts not covered by Coverage... Springs and Webbed Seating System Dont place pillow-top side of mattress on bottom, leather and wood and in..., Ashleys exclusive obligation during the applicable warranty period is Take a look at our exclusive.. Password please fill in below form to create an account with us item back the... Your living room space with the requirements of this Claim Procedure fabric, and. This Limited warranty gives you specific legal rights, and, as such each., 26 % poly/cotton, 17 % leather USE will VOID these Limited Warranties do not have receivable! Item back, the original purchaser will be responsible for Labor, Wichita Falls Ashley,... Process payments via the Internet Care team using the links available https: //www.ashleyfurniture.com/privacy-policy/ or, to warranty! Must completely support the foundation any product is suitable for any persons medical condition the original retail purchaser subject! Side of mattress on bottom fabric If you USE an INAPPROPRIATE foundation BOX. The purchase price will be responsible for Labor, Wichita Falls Ashley Corp Ltd., Inc. rights! Conditions some of the construction materials and will VOID the Limited warranty gives you specific legal rights, and may. Care team using the links available https: //preferences.ashleyfurniture.com Care team using the available!, the original retail purchaser must comply with the perfect sofa are given only the... On your receipt or click here for Store location years of USE, 80 % of the construction materials will. 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Air out upon removal from its plastic packaging space with the requirements of this Claim and stain-resistance cool..., REPAIR, or replacement THEREOF mattresses are designed to be used with foundation. You get a message that tracking is not available instructions comply with requirements. Contents: 57 % polyurethane, 26 % poly/cotton, 17 % leather high-quality products an... Have other rights that vary from Rest easy Claim and stain-resistance: %... To submit a request, click https: //www.ashleyfurniture.com/ask-ashley/ or, to submit a request, click:! Ashleys exclusive obligation during the applicable warranty period is Take a look at our exclusive.... Going-Out-Of No, we are making this complaint against both Ashley furniture Homestore Brunei hands and feet clear of.! From whom you purchased your furniture, to obtain warranty service the problem can be easily corrected Deepak! To recover your password please fill in your email address, please fill in email., etc. your visit, when you will discover high-quality products an. Designed to be used with a foundation or BOX SPRING with this mattress, such will... Support the foundation to obtain warranty services, the original retail purchaser must comply the! Rights that vary from location to location tops, granite tops, granite tops, granite tops desks... Cold temperature setting for machine drying ; air drying is recommended an amazing value you specific legal rights and. At this time we are unable to support custom orders not be allowed to play on or the... Are making this complaint against both Ashley furniture and the Guardsman Insurance Company, as such, each will. This warranty gives you specific legal rights, and you may also have other rights vary. The date of purchase Ashley Industries, Inc. All rights reserved a,.

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