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Unfortunately, once you've placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; Up to 80% Off Everything* + Plus an Extra 15% Off (All customers) For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. You will be informed of any significant changes to these terms and conditions. Heres What should I do if Ive forgotten my password? Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Pretty Little Thing offers a fairly straightforward return process. Your PLT parcel packaging, if your order is arriving in multiple parcels then there will be a sticker on the bag to let you know the order has been split. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. In case you bought shoes, you can only return them if you tried them . For our American friends, please return unsuitable items within 28 days of receiving your order. Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. Postcode restrictions apply, see below. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Unfortunately, we are currently unable to process exchanges. Youll be sent an email with your returns Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Remember to add your order number if you download a new returns label. This payment can be made with either a credit card or PayPal. Bless someone by giving to them! Download your free returns label here, and post back to us from your local post office. } case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': Head to our returns portal 2. screen-shot-2017-02-17-at-2-05- . The parcel has been sent to the incorrect depot but will be re-routed. So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. For hygiene reasons, pierced jewellery is non-refundable. Shop Classic T-Shirts, Long Sleeve, Super Soft Tri-Blend, Baseball Tees, Football T-Shirts and more! Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Please . Get a 15% off Pretty Little Thing coupon code with the sign up discount. $15. Adhesive can also be earned as a quest reward. The return label usually gets sent to junk mail. 1660 W Lake Houston Pkwy, Ste 504. 9.60. CAN Standard. You`ll then receive a full refund as per the policy above. By beccaw223 . Still need our help? Discover this season' s latest fashion and trends here at PrettyLittleThing. Remember- only one promotional / discount code can be used per order. Beauty products and accessories cannot be returned. If you don't have an account - that's ok, you can still return your products. For all international customers, please return unsuitable items within 28 days of receiving your parcels. I WANT TO RETURN A PRODUCT BUT LOST MY SHIPPING NOTE. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. You will also receive multiple tracking numbers. Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). Too well dressed to stress? **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. Shipping. The courier has been unable to deliver the parcel but will re- attempt the next working day. Keep an eye on your return tracking. Beauty products and accessories cannot be returned. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; Re-pack the items in the original packaging or any secure, waterproof package. The policy is pretty simple. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES? PrettyLittleThing *Unlimited Next Day service will be reduced Currently there are these discount codes and offers available for PRETTYLITTLETHING: Up to 70% Off Everything* + Get An Extra 10% Off *Excl. Head to your local Collect+ store with your parcel. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. If you wish to dispute shipping of your order, you have 28 days starting from the day that the tracking status for you order is updated by the carrier as fulfilled (i.e. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! Please note Special shipping Guaranteed items cannot be shipped to a neighbour. Bona Fide Masks. 3. or Indigo. Any breach will result in the termination of your membership and no refund will be given. They're a quick, easy and secure way to drop off returns. If you have not been refunded after 14 days of returning the item(s), please contact us with your order ad returns tracing details. Pretty Little Thing discount code for 60% off. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Adhesive farms are pretty much pointless as you get so much later in the game. else{ USA Express. Please . case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': Shipments can be made anytime between 8am and 9pm. link next to the login button and follow the instructions. Please use the contact form below to let us help with your query. Any returns must be made at your own cost however you must obtain you proof of postage until you have received your refund, just in case your order is lost on its way back to PrettyLittleThing. If this is the case, it is important to be aware of the Pretty Littlething Return Policy. 10% Off. For hygiene reasons, pierced jewellery is non-refundable. com you've visit to the right place. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? You must have JavaScript enabled in your browser to utilize the functionality of this website. Its not clear on their website if they offer the ability to know where your return is and how far along it is in the process. Exceptions to the returns policy include pierced jewellery, underwear, swimwear and beauty products. Have to pay $4 just to get the return label and then make sure you get proof of the return. Unfortunately we do not refund postage/shipping charges on US orders. If this is the case then we can reasonably decline your refund. The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . Consumers complaining about Pretty Little Thing most frequently mention customer service, poor quality and delivery date problems.Pretty Little Thing ranks 1682nd among Women's Clothing sites. The parcel is at either the collection or shipping depot, please check the tracking information. As of Feb 26, 2021, Pretty Little Thing returns are paperless! Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. A return should be processed within 3-5 days. switch((this.value.toLowerCase())){ Download your post label here. If you or a neighbour is home to accept the order, then a signature will be required. Pretty Little Things ships to the United States. Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Complete the returns note that came with your parcel and pop it into the parcel with your return. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Does Pretty Little Thing take returns without a receipt? Click the link for your country below and follow the instructions. A Canada label can be found here. Quick and easy returns through our Returns Portal! }); Please do not post the package through the post box without obtaining a certificate of posting. continuing. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). but now people are accusing Pretty Little Thing and Topman of removing the labels from cheaper branded clothing and selling them as their own for double the price. How strict is the PrettyLittleThing return policy? Pretty Little Thing has a consumer rating of 1.76 stars from 571 reviews indicating that most customers are generally dissatisfied with their purchases. UK customers have the option to use Doddle's: FREE and CONVENIENT returns at any Doddle store. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. I know that the clothes can be a hit and miss so I now order more from their boots, belts, accessories and beauty products. 11/19/2022. I ordered a shirt and it came and it looked nothing like the picture at all and the fabric looked SOOO cheap. jQuery('#inputID').on('keyup', function() { Please do not post the package without obtaining a receipt of postage. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find. Customers will be informed of any significant changes to these terms and conditions. Pretty Little Thing jeans seem to be mostly form-fitting and with hundreds of different styles. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Delivery Costs. You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. Saturday and 22:00 Sunday to guarantee Next Day delivery. Go to the Pretty Little Thing Return Portal powered by ReBound. One should carefully purchase these products from Pretty Little Thing to avoid having to deal with not having them be returnable. We're sorry but we are unable to offer a free returns service. As soon as we have processed your refund, you will receive an email notification. Please do not post the package without obtaining a receipt of posting. Pack your unwanted items per the return policy . You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. Love many of their boots, occasionally I need a size down or a refund but have never had a problem after I return something. 5 - 7 working days. The eParcel Return service costs $6.95. PrettyLittleThing *Unlimited Next Day costs 7.99 and is valid for a 12 month period. Don't worry if you've forgotten your password! If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information on your Post Office receipt and we will check this out for you. and conditions. Click here to start. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. It is the customers responsibility to ensure the use of PrettyLittleThing *Unlimited Next Day in accordance with the terms and conditions. Items must be returned within 28 days of receiving your order. If this is the case then we can reasonably decline your refund. Please note we do not cover the cost of these returns. items in their original packaging. Visit one of our island-wide post offices and send your return. USA Express. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Pretty Little Thing free shipping code for Australia. California Transparency in Supply Chains Act. Download your returns label here, and post back to us from your local post office. Pretty Little Thing started as a dream to cash in on a bracelet trend, but has since grown to be a notable online clothing and accessories fast fashion retailer for young women under 30 . Pretty Little Thing Womens Mini Dress 8 Black Blend - Polyester, Other. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. To make it short, no. If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . Return Period. We got you girl. JavaScript seems to be disabled in your browser. Wanna join our gang? Storage containers, spice jars and oil bottles that are leak, air and stress-proof. If this is not available in your area then you will need to contact your local post office. Your dispatch email, if your order is going to be sent in multiple parts then your dispatch email will only include some of the items you ordered, you will then get another dispatch email. . If this is not available in your area then you will need to contact your local post office. As soon as we have processed your refund, you will receive an email notification. Print off, attach to your parcel and take to the post office. PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. Please note the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands. Why am I experiencing problems when entering my payment details? Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. [CDATA[ Check your order history and select the order you want to return. 31 January. You will need a printer to print off and attach your returns label. Items must be returned within 28 days of receipt. Please use an alternative shipping address or select the Standard or Saver shipping service. Take your parcel into any Hermes Parcel Shop location. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). This is fast fashion accelerated. Pierced jewellery cannot be returned for health and hygiene reasons. We don't currently ship to that country. 4. 50% Off. Still need our help? Items must be returned within 28 days of receiving your order. Your return is complete, and your package will be delivered to the Pretty Little Thing returns centre within 2-5 working days and they will refund your goods within 14 working days. Received your PrettyLittleThing garms but arent 100% in love? Please return items in their original packaging. Please keep your orders separate, as returning more than one order in a parcel may delay your refund. case 'ireland': jQuery('.s-ie').show(); break; if(this.value.length < 3){ Visit www.doddle.com/prettylittlething. Click here for additional information: www.boohoocapricingsettlement.com. You can contact our Customer Services by clicking "Contact Us Here". The parcel information has not yet been loaded onto our online system. Your refund should be processed within 14 working days of you dropping your parcel off. else{ Sorry you have received a faulty item! Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . If you have misplaced this label, you can download a new one below. Its wings are too small to get its fat little body off the ground. Your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point. As soon as we have processed your refund, you will receive an email notification. Defective products at Pretty Little Thing are handled a little differently. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. Remember to add your order number if you download a new returns label. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. Shop the latest women's fashion at PrettyLittleThing Canada. EXTRA 23% OFF. Can I Return Pretty Little Thing Products After Use? jQuery('.answer').hide(); No worries, we offer free returns. Most Hermes Parcel Shop locations are open 7 days a week, with extended opening hours. If you havent got your returns label dont stress! Unfortunately we do not refund postage/shipping charges on US orders. As we are a UK based company, our products will come with UK sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. In the interest of hygiene, please do not remove the seal. Youll receive your refund in up to 14 days! Please ensure that lingerie and swimwear items are tried on over your own underwear. The item appears identical to excess adhesive, being a black bottle with a handwritten tape label reading "adhesive. Returning through our portal means you should get your refund within 14 business days. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. up to 5 - 8 business days. Printing a shipping label with a packing flip should be good enough for Pretty Little Thing and proof of your purchase. UK Customers can download a new one here and international customers can download JavaScript seems to be disabled in your browser. label that youll need to attach to your parcel. Just repack your item(s) in the original packaging with all the tags attached. Refunds cannot be given on swimwear and pierced jewellery if the hygiene . case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; Please remember to keep your proof of postage. Last week, one Twitter user @katiewaddilove complained to Pretty Little Thing . Collect & Return with 100+ brands . What is PrettyLittleThings return policy? Shipping Costs. case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'belarus': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': jQuery('.s-na').show(); break;

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