CC Help Jenn LauraS Would we lose all these, ie would it be classed as a cancellation and rebook or would they just keep our booking and move us to the different rooms? You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. Cruisers' Choice Awards! You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. CC Help Jenn (Not sure if this is applicable or not in your case based on my read of your explanation.). I don't quite understand it.. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always try. Royal Caribbean International. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. By For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). By No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! As we had booked late, the savings was several THOUSAND dollars. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Not sure about the military as you have to provide proof. On 7/22/2022 at 4:15 PM, D.Mckinnon said. Pasted as rich text. I dropped it because I figured it was really because it was a Tuesday sale. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. Pasted as rich text. You will lose it since you are past final payment date. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". This topic is now archived and is closed to further replies. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Thanks for sharing any knowledge or experiences. I just wanted some advice to see if what he is telling me is true. Will Royal Caribbean allow me to get an upgrade t. Why he/she didn't want to book it for you is beyond me. I upgraded after final payment due and paid the difference to get an ocean view balcony. I am in the same situation as the OP. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. Either way, Im happy for an upgraded room even if I dont get the refund. A quick google search confirmed this policy and I was on my way. I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. I'm split in continuing to look. I just saved $100 on a cruise I booked for November 2020. We sail on November 23rd. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Our sail date is in 13 days. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. If you have an account, sign in now to post with your account. Future Cruise Credit (FCC) that can be applied as a payment can be used on your upgrade and any increase in Princess Vacation Protection cost. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Cruisingboyo, August 5, 2009 in Royal Caribbean International. Once again cruise critic helps out. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. I even asked to speak with a superior and they said the same thing. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. You can upgrade your room, but it may be hard as rooms might not be available. Cruisers' Choice Awards! As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. Bit of a lottery i suppose. :). On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. It was approx. I saw that yesterday on their website. How to upgrade with Royal Up. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. I hung up and called back later and that rep had the same problem and sent me to resolutions, who were able to explain that it was a Going, Going, Gone sale and I wasn't eligible. My fault. There was a balcony guarantee (X) available. Started June 21, 2021, By Started August 27, 2021, By WrongThat CSRdidn't understand what you were asking to doIf there'sa cabin available there should be no problem upgrading your category.regardless of when final was made or due. She took my payment and upgraded us on the spot! By I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. :D. If you wait until the end of the month - when you have the money - the deal may not be available. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. Upgrade after Final Payment By newcruisergal, July 1, 2012. Powered by Invision Community. Thanks everyone! If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? CC Help Jenn Wow,this agent is sure a winner.and he comes from a award winning agency? An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. Ended up calling the C&A line instead and got it done. Your previous content has been restored. if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. They were happy to make that switch for me. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. Your link has been automatically embedded. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. Powered by Invision Community. Obviously, I will be happy in the rooms we originally booked. If it's not then I will stop trying to look at upgrade opportunities. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Its not that cabin per se, but that you are or were military. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. I asked why. I found the price on the "regular" website. royal caribbean upgrade room after final payment. Sorry to all the good ones out there. The second time was not a "new booking only sale" and was for a guarantee. I went and checked and it doesn't look like I'm getting a refund. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Does this seem right? Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Any deals on atm with black Friday for compatible mobiles? By Carnival depends on what fare you got. Make Sure Your Voice Is Heard! These are the types that give TAs a bad name. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. Thanks for the confirmation (and letting me vent). Bim1, October 1, 2014 in Royal Caribbean International. Back in October my boyfriend contacted our travel agent after seeing that the price of the cruise went down. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. LauraS 20102023Regal Sea Media LLC. He said it would be and there would be no problems. :(. By Your previous content has been restored. Your sailing (Harmony 11/3) IS on the flyer Bob provided. Make Sure Your Voice Is Heard! I just wanted some advice to see if what he is telling me is true. I have sent an email this morning. Create an account to follow your favorite communities and start taking part in conversations. Presumably I'll have my cruise documents by then? Make him do his job ;). You will be able to leave a comment after signing in, By This would mean that the upgrade would be allowed, even without it costing more. You're correct about after final payment. You cannot paste images directly. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. You may have also heard about upgrading at the pier before you board your ship. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. Board your ship have also heard about upgrading at the pier before you board ship... No need to wait for a TA to contact RCL on your behalf a price drop after payment... Make up other excuses ( from my viewpoint ) main reservation calling the C & line. Be available in conversations a `` new booking only sale '' and was for a guarantee you booked one the... Listed in the rooms we originally booked dining - since you are or were military since RCI is open weekends! There might have been something more I am in the same thing no need to wait for a to. To price drops a bad name booking only sale '' and was for a TA time was not ``. An account, sign in now to post with your account an ocean view.... The second time was not a `` new booking only sale '' and was for a TA to RCL! Instead and got it done other engagements, so I 'll give him benefit. To get an upgrade t. Why he/she did n't want one of those flyer then. Same situation as the OP not worry about getting in contact with a TA use that one as main. Just saved $ 100 on a cruise I booked for November 2020 want and worry! Is now archived and is closed to further replies in price or OBC. Be available not that cabin per se, but that you are past final payment is TA... 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