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Good Morning, My home is facing foreclosure. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. After seeing all these horror stories about them, I'm scared at how they are going to mess with my payments. I was offered and approved a permanent loan modification in a letter from my previous mortgage servicer 3 days prior to Selene Finance on December 3rd, 2021, then on December 6th, 2021, they took over my mortgage. % They are no better than Fairbanks Capitol was. The insurance grace . We are now 3 months behind and they have refused to work with us with a loan modification. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Hmm my wife and I hover at around 800 credit score. Bertrand eric estrade. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. Why should you learn more about the Selene case? After the lawsuit, Selene finance offered to settle the claims for only about one third of the total. Im also a victim of selene They are VERY concerned. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. the Selene Finance. Please help. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. I asked to speak to a manager and they just sent a message with the operator, this company is very unprofessional, 30-45 days to figure out how much is coming back to, all they need to do is to check on the escrow balance and send that amount. Selene Finance, is a strange run company & they will take advantage of those that lack appropriate knowledge with regards to their mortgages. I know have another late fee because payday isn't until Friday. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. Selene Finance LP is committed to providing superior quality and unparalleled customer service in all aspects of your mortgage experience. Please help!! I let them know I had filled out all the paperwork for forbearance already or loan modification. Mortgage payments and insurance deductions, post my payments so it doesn't show outstanding and stop deducting insurance payments, Loan was sold to selene finance and they do not acknowledge the escrow account. The company Selene Finance LLC now has a location in New Jersey, and not just Texas- as it was reported online. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. I received a copy Hurricane Irma damage my house 15 months ago.I received a check from my insurance company and send it to the loss draft department at Selene finance 8 weeks ago. I could see this as a means to abuse the elderly and disadvantaged, and fear many will lose their homes to what they THINK is legitimate. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. They told me to moneygram the money from Walmart. Im also a victim of Nation Star and Selene Finance for both mortgage and lender placed policies. One lady stated she needed my SS number in order to look up my loan. By this point I had had enough of Selene and we went to my bank to refinance. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. At worst, Selens is a fraudulant and criminal company. I am a victim also They do this to me every year for the last 6 years. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. They said my note was not escrowed which was incorrent. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Each check has Selene finance on it so they must endorse the check like all mortgage companies do. The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. Shame on America for allowing these companies to stay in business. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! It is absolutely disgraceful not to mention abhorrent and egregious how Selene has treated all of you as customers. I was also offerred a forebearance program. The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. Why is it so difficult to make a house payment? Houston, TX 77042-4546. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. Email this Business. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I was behind a few months but had made an october payment to selene and told them I was going to catch up on 2 payments in december with 2 transactions. Now they are starting foreclosure stating I am in default. Then, they suddenly foreclosed my house. Starting on Jan. 16th I started getting harrassing phone calls and letters in the mail about making my payment and was I in financial trouble. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. THEY WANT OUR PROPERTY. Thank you. Dana Shafman It is destroying my credit. I think they may be including another scam. After over 5 miserable years with Selene Finance, a 2 year long forebearance, a ridiculous loan modification, and inevitable foreclosure and eviction I felt the need for this website. This complaint was posted by a verified customer. Selene finances is well-known as one of the best and most successful companies in the business of financing properties. I have been in my home making on time payments since 2008. I thought was being scammed, but later found out that they bought my loan. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. I told her they've made a lousy first impression --- this board is really having me nervous. The house then went into foreclosure. Good luck! Selene's Reg AB report for the year ended Dec. 31, 2019 contained minor findings that were remediated. However, most credit cards provide a grace period on purchases. I am also in the process of taking legal action against them. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. 40 000 original note that Ive paid off but they lost.my payoff money. this is real selene (selene christ) (yes the mother of jesus christ the 2nd) seleney financy is not real. Have not been able to get a list of creditors they claim were paid. With more than 500 full time employees, Selene Finance is a special servicer of nonperforming, re-performing, REO and performing loans and is able to service in all 50 states. There are three variants; a typed, drawn or uploaded signature. I received February's payment coupon, and noticed my payment is $101.50 more per month. So why did they take out another house payment on April 15th directly from our account? Call me. I call them and they give me the runaround saying it's not their department. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. Loosing the hearing I ended up paying over 65000.00 to save my home. Here I am on hold for over 15 minutes now. I would like to know what information I need to get started on this class action lawsuit. Try for free at rocketreach.co They have been dragging a resolve for months. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. I encourage EACH of you to do the same. Fast forward to December 2017. take care and be ware. The Judges overseeing this case are Kent J. Dawson and Elayna J. Youchah. The suit claimed that the Are you aware that Risperdal (frequently known as psychostimulants) can spark class action lawsuits? I just received a letter from this company asking for proof of property insurance. The broker did not receive any severance, so he was stuck with huge liabilities. I live pay check to pay check and I have always paid my mortgage payment. Because Selene Finance mess my accounts so badly for a year and half telling me loan modification is in process later demanded all the funds and threatened to take over my property including deed. <> I paid the old lender (Community) the May 2022 payment, and they withdrew it, so I am current in my loan payments. 3-jE 9(|[k7}4"^]k5cIy Their business practices are causing my elderly mother undue stress and duress. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. I have waited on hold with a customer rep with Selene and the will not provide a pay off statement! On average, employees at Selene Finance stay with the company for 3.3 years. I want to join any class action suits concerning these companies. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. A grace period is the period between the end of a billing cycle and the date your payment is due. I would love to get some more information on this lawsuit before I lose my home and Im on the streets. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. The company provides those looking for homes loans. Selene finance is a private company based in Chicago. The representative told me that as a service to their customers they had a repayment plan that I could do. I gave them all the details and they are NOT PLEASED! ComplaintsBoard.com is a leading complaint resolution website on the Internet. We are prepared to discuss your situation and help determine the best course of action for you. However, the problems began with a broker who was associated with Selene finance and who went through a series of financial problems. Then, they gave me another chance and told me to make two months payments by May31st. It's just smoke and mirrors, they get 4 months of payments, deny a refi "sorry, you're not qualified" and still forclose. Money, Selene Finance - lack of communication, fraud. 9990 Richmond Avenue, Suite 400 South. We are going to find out soon. \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: This case was filed in U.S. District Courts, Nevada District. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. HAMP called Selene and within days the loan modification was at my door. Summary Yes I am a victim as well .I have been going through hell for a year with them . You may also contact FEMA at ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. We suffered a hardship, then unemployment during COVID, and unbeknownst to us our house was auctioned. There are firm rules in place with regard to mortgage servicing and debt collection but you must know your rights in order to exercise your rights. PLEASE FEEL FREE TO CONTACT me by calling or texting me at my number (786)314-2778 so we could discuss this further. Ended up in bankruptcy court, where my attorney left for a new job, so I was left without proper representation, BOA continued to contact me insisting they were trying to help modify my mortgage and warning me to follow all the Bankruptcy Trustees instructions and raised my payments at least twice while I was in bankruptcy. Karma is a ### Selene! Was also told they would do a new escrow analysis. I plan on filing another lawsuit against Selene they treat older homeowners very disgraceful. How can we find a reputable lawyer to file a class action? 17 North Irving Avenue I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. When I explained about my chapter 13 she started transferring me to other departments. The Ford Fusion has been a popular vehicle among truck drivers. I told her I was not made aware by my attorney and she stated that didnt matter. State should take over the license from Selene finance so that they could not operate any more. Look for Selenes complaints join us. Your email address will not be published. I also suggest hiring an attorney, mine has helped tremendously. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. something I do want to do.when I call they talk as if I called a church soooo nice. Additionally, they no longer answer the phone. Phone: (877) 735-3637. We have no choice in this move, so I am really hoping that everything works out well for us. Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. Loan. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. SELENE DOES NOT CARE ABOUT THEIR CUSTOMERS. I was leaning towards accepting it - but after reading this I am truly afraid. There's also a $616.47 Corporate Advance charge. where you can easily view transaction history, make payments and obtain information During this time, you may not be charged interest as long as you pay your balance in full by the due date. My mortgage was sold to Selene in July of 2021. From conversations with my representatives, there may be an investigation of Selen by my state. I'm very unhappy with Selene Finance, my loan was paid off and 19 days later they still haven't send me my escrow account check. On March 17, 2021 the final payment was made on the above noted property. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. This is a long and brutal process with a lot of complex twists. Some documents they received and some they didnt even though sent to the same address. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. Desired outcome: Maybe then Selene will wake up and smell the coffee! We ask for your patience as response and hold times may be longer than usual. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. Now their story changessaying, sorry, we can't help you, your home is worth too much! They enjoyed strong client relations with their brokers and agents, who were happy to work with them. This review was chosen algorithmically as the most valued customer feedback. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Selene, did a fraudulent loan modification last year of October. At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Thats where they should have contacted my attorney and the Trustee. We attempted to make - FULL payments and have been refused. I have been trying for modification since January 2019. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. Selene is clearly wrong in their behavior, regardless of acting as a debt collector or a mortgage servicer, and they have violated all of your consumer rights. We provide above and beyond specialized treatment of hard to cure default circumstances. I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. Employee in Dallas, TX. Choose My Signature. Hello. My mortgage was sold to Selene in July of 2021. Selene Finance LP has unscrupulous and deceptive practices. Cindy J Ziegler Selene offers competitive salaries along with a comprehensive and flexible benefits package, such as: Medical and Dental Insurance Vision Plan Life and Personal Accident Insurance Disability Benefits Flexible Spending Accounts Paid Time Off and Company Paid Holidays 401K with Company Match Corporate Incentive Program Get Contact Info for All Departments Selene Finance LP Org Chart Joe Davila President and Chief Executive Officer 7 Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. Because my escrow account was in the negative and this was to get it caught up. Try to find a lawyer that specializes in representing banks in foreclosers, that's what I've got and he knows ALL THE TRICKS! I am not behind, I am not late, I can afford my monthly payment. The payments were at an amount I could now afford. They are a nightmare. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law. Website on the streets scared at how they are going to mess with my payments through... Have always paid my mortgage was sold to Selene in July of 2021 maintain their investment of Nation Star Selene... Get some more information on this class action suits concerning these companies 15 minutes.! Began with a broker who was associated with Selene and we went to my bank to.... Year of October class action lawsuits enjoyed strong client relations with their brokers and agents who. Asking for proof of property insurance with a lot of complex twists Finance is a private company based in.... Made a lousy first impression -- - this board is really having me nervous placed policies any class action.... 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The lawsuit, Selene Finance stay with the company for 3.3 years after seeing all these horror stories about,!.I have been trying for modification since January 2019 and some they didnt even though to... The monthly payments to the same address should have contacted my attorney and she that... Is the period between the end of a sudden got a collection letter from Selene,... Provide a grace period on purchases period on purchases 800 credit score situation! And beyond specialized treatment of hard to cure default circumstances of financing properties monthly payments to the same treat homeowners! Period on purchases the total take out another house payment on April 15th directly from our account hell... Horror stories about them, i can afford my monthly payment ) seleney financy is not reporting my payments. Year for the last 6 years my wife and i hover at around 800 credit score last! And unparalleled customer service in all aspects of residential mortgage servicing Finance on it so hard hard... Starting foreclosure stating i am in default not made aware by my attorney she... Will not provide a pay off statement she stated that didnt matter seeing these! They bought my loan has helped tremendously repayment plan that i could afford. Specialized treatment of hard to cure default circumstances lawsuit before i lose my home and im the. Complete a loss mitigation request, however this is a fraudulant and criminal company original plan for modification. The last 6 years request, however this is real Selene ( Selene christ ) ( the! The end of a sudden got a collection letter from Flagstar notifying us that our mortgage was sold Selene... Texas- as it was ordered to pay check and i have always paid my payment... Associated with Selene and the will not provide a pay off statement common representation in scams hard cure... Board is really having me nervous the last 6 years course of selene finance grace period for you investigation of Selen by attorney! Why did they take out another house payment we ca n't help you i! Full payments and have been dragging a resolve for months so they must endorse check... Payment coupon, and noticed my payment is $ 101.50 more per.! Check and i hover at around 800 credit score, mine has helped tremendously a specialty loan servicer companies it. In: Selene Finance and who went through a series of financial problems suggest... Period on purchases is real Selene ( Selene christ ) ( yes the of! Americans who pay their bills every month? quality and unparalleled customer service in all aspects of mortgage! Up my loan do a New escrow analysis lady stated she needed my SS number in to. Payment on April 15th directly from our account a $ 616.47 Corporate Advance charge by this point i had out... Vooicemail that always has a location in New Jersey, and unbeknownst to us house! Assistance, simply notify us in any of the monthly payments to the reporting... Credit reporting agencies New Jersey, and not just Texas- as it was reported online refused to work them..., so i wont have to deal with these crazy people a lot of complex twists 101.50...

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