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USCIS Customer Service Number and How to Reach Them? But to get through, you need to navigate the automated voice assistance system. Nuestra pgina web proporciona varias maneras para que usted pueda monitorear su caso y obtener respuestas a sus preguntas de inmigracin. If the tier 1 officer can not answer any specific questions, your call will be transferred to a tier II official where you are connected with an immigration service officer. Every time I've called they ask if you've created an online account then move on to talking about normal processing times and look up times online for your assigned office. The USCIS Contact Center wait times have increased due to a number of reasons, including decreased staffing levels, something USCIS is actively working to address. USCIS is conducting this privacy impact assessment (PIA) because the online customer service tools collect, use, and maintain personally identifiable information (PII). Community outreach programs include a wide range of themes. Press 1 request a copy of the USCIS guide to naturalization. View case status online using your receipt number, which can be found on notices that you may have received from USCIS. Un sitio web .gov pertenece a una organizacin oficial del Gobierno de Estados Unidos. Las personas que llaman pueden utilizar su propio intrprete. We help by recommending ways to make more money, save more money, and invest their money wisely. The officers handle the most complex inquiries, schedule in-person services, and assist with biometrics rescheduling. Follow these steps: The receipt number is a 13-character identifier that USCIS provides for every application or petition they receive. Official websites use .gov A .gov website belongs to an official government organization in the United States. DHS also eliminated the previously announced numerical cap on the similar Process for Venezuelans. I-765, Application for Employment Authorization, I-90, Application to Replace Permanent Resident Card. Check for any processing time applied to your case. You can find answers to many common questions right here on our Website, and were always just a phone call or email away if you need us. Also, please keep in mind that the phone menu is updated frequently. However, the Interactive Voice Response system is open 24/7. Immigration into the United States is a lengthy process. The USCIS offers multiple ways through which you can get in touch with them for any kind of help. These individuals should be able to address any queries you have about filling out the form. The caller will also receive an email confirming that their inquiry has been escalated. Press 1 - to call USCIS and get a form. Suppose you require information under the Freedom of Information Act. We can contact USCIS on the toll-free phone number, which is 1-800-375-5283. Its not always easy to get a hold of someone at USCIS, so when you call you to want to be prepared to make the most of the opportunity. Our website gives you several ways to track your case and get answers to your immigration questions. The agency offers a toll-free phone number that you need to call to seek assistance. Keep track of any relevant numbers given throughout the conversation. On the USCIS website, you'll discover a comprehensive list of foreign jurisdictions and field offices and contact information. Comparta informacin sensible slo en sitios web oficiales y seguros. Accurate_Fee_3237 . Press the star (*) key for all other related information. Call the USCIS Contact Center. Unfortunately, they are unable to personally answer each and every call. IER is available to answer your questions about immigration-related employment discrimination, including discrimination based on citizenship status, immigration status or national origin in Form I-9 and E-Verify processes. CSRs will be your first point of contact when you call the above number (after navigating through the Interactive Voice Response system). Debido a los protocolos relacionados con la pandemia, USCIS an experimenta retrasos en la programacin y reprogramacin de estas citas. Nuestro nmero telefnico gratuito es 800-375-5283(TTY 800-767-1833) y nuestrohorario de atencin es de lunes a viernes, de 8am a 8pmhoradelEste. View your case history and upcoming case activities, . Looking for U.S. government information and services? We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. Callers can press 1 to hear information on Immigration Services including: Attorneys, community based organizations, and employers should also press 1. How can I make sure that USCIS Contact Center representatives answer my question? 2023 HelpingDesi LLC | All Rights Reserved, How To Watch IPL/T20 WC Live in USA (43% Discount on Subscription), How To Watch Yellowstone Season 5 On SlingTV (With 50% Discount), FuboTV Offer you to Watch EPL Live in CA&USA- Subscribe Now, ESPN+ Offer You to Watch Australian Open Live in USA- Subscribe Now, SlingOffers you to Watch NZ tour of India Live in USA- Subscribe Now. How Can You Guide Through the USCIS Automated System? Contact Us 1.800.375.5283TTY: (800) 767-1833Visit an office Sign In Access USCIS online services. or https:// means youve safely connected to the .gov website. They can also gather data on outstanding and resolved cases and information on in-office appointments. Get office status updateshere. A lock ( USCIS intenta devolver las llamadas durante el horario laboral normal, pero las llamadas se asignan segn el orden de llegada (en todo el pas) para que el servicio sea puntual. 2023 HomeAbroad Inc. All rights reserved. I need to expedite my case. Click here to locate the nearest USCIS office. AUTHORITIES:The information requested is collected in accordance with the Immigration and Nationality Act, as amended. Email Webmaster: E-VerifyWebmaster@uscis.dhs.gov. Qu ms puedo hacer en mi cuenta en lnea para usar el autoservicio y no tener que llamar al Centro de Contacto de USCIS? Therefore, they have this system in place. TTY: 877-875-6028. However, this necessitates that you select the appropriate software parameters to access a live person on the other end of the line. Las oficinas locales de USCIS se esfuerzan por acomodar la mayora de las citas dentro de un plazo de dos semanas. Estoy revisando las opciones en el men de opciones del sistema de respuesta de voz interactiva (IVR) de USCIS, pero no obtengo asistencia en vivo. USCIS advises that before you dial the number seeking help, you should go through the following: If youve done these things and still have questions, proceed to call USCIS. USCIS adjudicates applications and petitions on a case-by-case basis. On Jan. 5, 2023, the Department of Homeland Security (DHS) announced a safe and orderly way for qualifying Cubans, Haitians, and Nicaraguans with U.S.-based supporters to be considered for a process that would allow them, if they are authorized for urgent humanitarian reasons and significant public benefit, to travel by air and temporarily reside in the United States as well as apply for work authorization. Physician Home Loans Guide: How to Get the Loan Easily? The customer service line is open Monday-Friday, 8 am 9 pm EST. Sin embargo, obtener una cita depende de la oficina local donde se solicita la cita, no del Centro de Contacto de USCIS. If your case is outside normal processing times, you can submit a case inquiry using. In that case, USCIS will not be able to provide you with an update by email. For additional information, please see the news release. If the request relates to a possible expedite of a pending application or petition, that decision is made by the field office or service center that has the case, and the USCIS Contact Center is only responsible for sending the request to the field office/service center processing the case. Mailing addresses are available at theFind a USCIS Officepage on the USCIS website. When reaching out to the USCIS Contact Center via phone, you'll first have to answer a set of questions using their "interactive voice response" (IVR) system. All USCIS Contact Center services are offered in English and Spanish, and the wait times are the same for both languages. The best phone number for US Citizenship & Immigration Service (USCIS) is their 800-375-5283 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Press 2 to inquire about the priority cutoff date, Press 3 to enter the services section specifically for US citizens, Press 4 to enter the services section meant for LPRs, refugees, asylees, and conditional residents, Press 5 for information related to temporary visitors, Press 6 for information related to employers, Press 8 if youre experiencing technical failures while submitting an electronic application form, Press the hash (#) key for information related to deferred action, Press the star (*) key for information related to provisional unlawful presence waivers, Questions about citizen application processes, Requests regarding citizenship applications, Scheduling or managing in-person interview appointments, Check if there is any processing time already applied to your case, Check for the priority date, if applicable, Have a pen and paper on-hand to take down important notes, Gather any important information needed for the call, such as receipt numbers or alien registration numbers, Block out enough time in your schedule to be on hold and conduct your business with the USCIS agent, Record the date and time of the call before dialing, Write down the name of the USCIS Representative who takes your call, Record any reference numbers provided over the course of the call, In some cases, escalate a call to an immigration officer. The USCIS service center operates on a two-tier model. This redesign has cut the amount of time required to listen to the entire main menu from 2 minutes and 50 seconds to only 38 seconds. The E-Verify call center is available to assist you with E-Verify Case Status, using myE-Verify, uploading your documents, password resets, technical support, and more. The premium processing application for USCIS provides a toll-free phone number exclusively for inquiries about requests filed under the Premium Processing program. Sign up The USCIS offers multiple ways through which you can get in touch with them for any kind of help. In addition, the website consists of a schedule of the forthcoming events and information on how to register. You can get in touch on their social media handles. Looking for U.S. government information and services? This is essentially a piece of software attempting to assist you as much as possible. Call the USCIS Contact Centertoll-free at 1-800-375-5283. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. Alternatively, you can: USCIS receives thousands of calls every day, and it is practically hard to give live assistance to everyone. USCIS is reusing biometrics where appropriate, but this is dependent upon certain specific characteristics matching, and that matching cannot be determined until after the application or petition is filed. Proporcione su nmero de telfono celular y su nmero de oficina. These officials can help you with case-specific issues and can answer much more questions. Please call the Contact Center at 800-375-5283 to request an appointment. If your questions are still unanswered and want to talk to a representative, then press the keys accordingly. Enviamos notificaciones 1-2 das antes de la fecha en que esperamos llamar al cliente. Below, we break down the things that can and cannot be resolved over the phone. You must call during certain fixed hours. When you contact the USCIS, youll be conversing with a customer service representative CSR. So, they can answer many more questions related to your case. Here are a few things you can do to prep for your call: Additionally, there is some important information you should write down while you place the call: Depending on what the goal of your call with USCIS is, a representative may or may not be able to help you. You should: Besides the toll-free number 1-800-375-5283, a TTY customer service number is also available at 800-767-1833 for people with speech or hearing disabilities. USCIS provides a number for the hearing-impaired as well 800-767-1833. Press 2 talk to a customer service representative. El Nivel 2, que cuenta con oficiales de servicios de inmigracin de USCIS, recibe capacitacin regular sobre resolucin de consultas y los desafos ms frecuentes que enfrentan los clientes, as como la misma capacitacin de inmigracin requerida para todos los oficiales de USCIS. Esta tarea administrativa se est demorando ms que en el pasado. What you should emphasize is the key option. A .gov website belongs to an official government organization in the United States. Mi solicitud o peticin no se puede terminar sin ella. La oficina local debe entonces tomar la decisin. Our editorial team has expertise in a wide variety of topics that include. Press 3 to inform USCIS about the change of address. Las personas debern responder algunas preguntas de verificacin antes de que USCIS pueda compartir informacin sobre un caso. If you dont have access to your receipt number. USCIS does not provide a general facsimile (fax) number. This page was not helpful because the content. It gives you a simple and personalized way to track your case online. Todos los servicios del Centro de Contacto de USCIS se ofrecen en ingls y espaol, y los tiempos de espera son los mismos para ambos idiomas. You may reach out to them on their official social media accounts on Facebook and Twitter. Share sensitive information only on official, secure websites. USCIS Contact Center Our website gives you several ways to track your case and get answers to your immigration questions. Also, press two if you want an answer to the question. Write down the name of the USCIS representative who answers your call. Privacidad y Descargo de Responsabilidad Legal, Si usted present un formulario en papel y el nmero de su recibo comienza con IOE, ya le enviamos una carta por correo sobre la creacin de una. View your case history and upcoming case activities, . Eventually you speak with someone who will probably not help lol. Please keep in mind that due to the COVID-19 pandemic created biometric-collection backlog and COVID-19 safety protocols, we have limited ability to expedite appointments. Contact the USCIS headquarters in charge of your home country if you are outside of the United States. Permita tiempo para que un cambio en el Formulario G-28, si es necesario, se actualice en expediente del caso. This redesigned Interactive Voice Response (IVR) system provides customers with streamlined access to immigration information, case status, and customer service representatives. Share sensitive information only on official, secure websites. Callers can use their own interpreter. Were here to help. Regardless of how you feel about your case or the department, it is essential to be professional on the phone. Looking for U.S. government information and services? The Editorial Team at HomeAbroad is comprised of subject matter experts who are real estate professionals, mortgage advisors, content experts and research associates. Press 2 - to find out the status of the most recent petition you submitted to the USCIS. Im a firm believer that information is the key to financial freedom. The agency offers a toll-free phone number that you need to call to seek assistance. The Customer Service employs a two-tier system: When you call the above number, CSRs will be your initial point of contact (after navigating through the Interactive Voice Response system). You must complete the section until you are happy with the answers. Enter the receipt number to hear your USCIS case status. Every year, the USCIS handles tens of millions of applications and paperwork. Phone (TTY - For hearing and speech impaired users): Verifying New & Existing Employees on Form I-9, Subcontractors, Independent Contractors, and Affiliates, How to Process a Tentative Nonconfirmation, Tips to Prevent a Tentative Nonconfirmation, https://idp.uscis.gov/forgot-password/user-id. Si la solicitud est relacionada con una cita urgente, ser revisada por el personal del Nivel 2. Community Based Organizations (CBOs). If you filed Form N-400, Application for Naturalization, or Form I-90, Application to Replace Permanent Resident Card (Green Card) online or linked a paper-filed case to your account, you have access to all of the account features outlined above (such as a secure inbox and the ability to view notices, respond to RFEs, check case status, etc.). Twitter has a higher rate of prompt replies than any other. So, you might hear different options when you dial in. In those instances where self-service is available, the IVR will not present an option for a caller to reach live service. An official website of the United States government. USCIS tries to return calls during normal business hours, but calls are assigned on a first-in/first-out basis (across the country) to keep service timely. Unless specifically requested by a USCIS employee, you should not fax documents. How Do I File An Equal Employment Opportunity Complaint? DISCLOSURE: Furnishing this information is voluntary. Afghan parolees who received the Afghan Parole Information sheet from Customs and Border Protection and did not to go to the government-run locations where vaccination services are provided must attest to their. Case Status Online Case Status Search (uscis.gov). These tools include the Intelligent Virtual Assistant (IVA) and Live Chat. Notes and supporting documentation from past engagements are also available on the website. Official websites use .gov The offices are small. Qu debo hacer? How Do I Know If USCIS Received My Application? If the first attempt is not answered, USCIS leaves a message stating that they will make a second attempt within 60 to 90 minutes. The information will be shared in accordance with approved routine uses, as described in the associated published system of records notices, available at www.dhs.gov/privacy. Check the status of your online case/application. A decision will be made based on current USCIS. The new 3 main menu options are: Immigration Services, Immigration Information, and Special Programs and Other Resources. Its crucial to note that the live person assistance service isnt available 24 hours, seven days a week. Questions about E-Verify? After performing the steps above, youll be put in the queue, and you may have to wait 10-30 mins before getting a representative online. Overview This is the simplest and most complete method of communicating with USCIS on individual cases. USCIS aims to respond to non-urgent inquiries within 30 business days. Q15. Call the USCIS Contact Center toll-free at 1-800-375-5283. Official websites use .gov Please note that the system will record user information such as Internet Protocol Address and Web Browser type and version upon submission. [deleted] 2 yr. ago. You should receive a receipt notice within 30 days after filing at a Service Center or 30 days after filing at a Lockbox. El Centro de Contacto de USCIS decide si hay una emergencia (como por ejemplo para el permiso de viaje anticipado). If you have any other questions, please visit the USCIS Contact Center. If you want the answer to the question, press 2 as well. To address the growing need for customers to obtain information quicker and through multiple access points, USCIS broadened the traditional call center business model to include web-based self-help tools. Share sensitive information only on official, secure websites. El Nivel 1 del Centro de Contacto de USCIS, el primer nivel de asistencia telefnica en vivo o Chat en vivo, est compuesto por contratistas capacitados que utilizan artculos de conocimiento para responder preguntas, y USCIS actualiza con frecuencia estos artculos segn sea necesario. It is basically a two-tier model: At each tier, youll come across an official with a different designation. USCIS limita la asistencia en vivo a travs del Centro de Contacto de USCIS para ayudar mejor a aquellos que necesitan asistencia en vivo. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. El sistema le contestar su pregunta y puede enviarle enlaces de formularios y de informacin por correo electrnico o texto. USCIS has official social media accounts on Facebook and Twitter. To ensure that an inquiry is routed correctly, the person inquiring should study all available information on the USCIS Contact Us web page before sending it. However, Contact Center workers are prohibited from providing case-specific information to protect benefit requestors privacy. The fastest way to contact a representative at USCISif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'helpingdesi_com-box-4','ezslot_6',163,'0','0'])};__ez_fad_position('div-gpt-ad-helpingdesi_com-box-4-0'); The USCIS helpline is a telephone software with an automated system working to help you out. Many years ago, USCIS set up the National Customer Service Center. The United States Citizenship and Immigration Services (USCIS) is a Department of Homeland Security division that administers the adjudication of immigration applications and inquiries. USCIS: Cmo Presento una Querella de Igualdad de Oportunidades de Empleo? The best time to call is early in the week and early in the day. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. USCIS has discretion to take measures on a case-by-case basis upon request, if you have been affected by a natural catastrophe or other unforeseen circumstance. How to Enter Receipt Number in USCIS Customer Service Call? Review our. We are available Monday through Friday, from 9 a.m. to 8p.m. Eastern time, except when the federal government is closed. Each case is unique, and some cases may take longer to adjudicate. Secure .gov websites use HTTPS An official website of the Press 4 join the LPRs, refugees, asylees, and conditional residents services section. You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. This is basically a software program trying to help you out as much as possible. There are many reasons a person might be trying to speak to someone at USCIS, but some of the most common reasons include: Its important to remember that the live person assistance service isnt available 24/7. The USCIS Contact Center is expanding its hours to include Saturdays from 9 a.m. to 5 p.m. Live agents will now be available at Monday - Friday, 8 a.m. - 8 p.m. and Saturdays from 9 a.m. to 5 p.m. in each time zone. Broken link? See link to the right for US Department of State. The most recent USCIS contact number is 1-800-375-5283. After the wait is over, youll be connected with a tier I officer called the customer service representative. Please call the USCIS contact Center at 1-800-375-5283 for additional assistance. Sea estratgico cuando llame al Centro de Contacto de USCIS. How To Contact USCIS Customer Service Over the Phone If you want to speak to a USCIS support agent directly, dial 800-375-5283 and ask them to provide you with the assistance you need. Clickhereto locate the nearestUSCISoffice. Press other numbers for other languages. On the Stilt Blog, I write about the complex topics like finance, immigration, and technology to help immigrants make the most of their lives in the U.S. Our content and brand have been featured in Forbes, TechCrunch, VentureBeat, and more. Get information on the different application requirements and work options. The USCIS service center operates on a two-tier model. Looking for U.S. government information and services? Sin embargo, tenga en cuenta que las personas con COVID-19 o que experimentan sntomas de COVID-19 no deben asistir a una entrevista bajo ninguna circunstancia y deben consultar las. On myUSCIS, you will find: Up-to-date information about the application process for immigration benefits; Tools to help you prepare for filing and help finding citizenship preparation classes; and Information to help explore your immigration options. USCIS makes two attempts to contact customers. Visite, Un sitio oficial del Gobierno de Estados Unidos, Hoja de Consejos del Centro de Contacto de USCIS, Para proteger su privacidad, por favor no incluya ninguna informacin personal en sus comentarios. Make a note of when youll be on hold and doing business with a USCIS agent, and keep enough time out in your schedule to do so! International Service Contact the USCIS headquarters in charge of your home country if you are outside of the United States. However, theyre still not capable of reviewing the Requests for Evidence, issuing duplicate notices, or providing legal advice. Jan. 12: Secretary Mayorkas Extends and Redesignates Somalia for Temporary Protected Status for 18 Months, Jan. 10: Immigration relief for those impacted by California storms, Jan. 5: New Processes for Cubans, Haitians, and Nicaraguans; Continued Process for Venezuelans, Immigration Relief in Unforeseen Circumstances, Form I-134A, Online Request to be a Supporter and Declaration of Financial Support, Processes for Cubans, Haitians, Nicaraguans, and Venezuelans. We use cookies to ensure that we give you the best experience on our website. Press 5 if you want to arrange a doctor for your immigration medical examination. Additionally, you have access to the personalized processing times, which provide a more tailored prediction of when you will receive a decision on your case. USCIS utiliza GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes. Who Would You Talk To At the USCIS Contact Center? Se tomar una decisin a base de los criterios actuales de. The toll-free phone number for the military helpline is 1-877-CIS-4MIL (1-877-247-4645). Be friendly and polite to the customer service representative. USCIS's customer service hours of operation are Monday through Friday, from 8 a.m. to 8 p.m. Emma can answer general questions regarding immigration services and benefits and direct visitors to a comprehensive website. Revise su correo electrnico y mensajes de texto en busca de estas notificaciones, ya que lo ayudarn a prepararse para la devolucin de llamada. Live Chat. The Military HelpLine has a toll-free military helpline exclusively for troops and their families. Official websites use .gov Check the status of multiple cases and inquiries that you may have submitted to USCIS USCIS solo puede proporcionar informacin del caso a los representantes legales que tienen un Formulario G-28, Notificacin sobre Comparecencia como Abogado o Representante Autorizado, en el expediente del caso. U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. Uscis will not be able to provide you with an update by email press two if you happy. Se est demorando ms que en el pasado are also available on the other end of uscis customer service chat USCIS Center. Uscis online services any queries you have about filling out the status of the USCIS headquarters in of... The name of the forthcoming events and information on in-office appointments outstanding and resolved cases and information on to! Engagements are also available on the website for additional assistance ser revisada por el personal del Nivel 2 employers. Assistance to everyone international service Contact the USCIS that information is the simplest and most complete method communicating... Tty 800-767-1833 ) y nuestrohorario de atencin es de lunes a viernes, de 8am a 8pmhoradelEste link the. Any kind of uscis customer service chat the live person assistance service isnt available 24 hours seven! 800-375-5283 to request an appointment a case-by-case basis experience on our website a sus de! Steps: the receipt number in USCIS Customer service line is open 24/7 Voice Response system is open.. Search ( uscis.gov ) una Querella de Igualdad de Oportunidades de Empleo responder algunas de. Requested is collected in accordance with the immigration and Nationality Act, as amended it is practically hard to live. Write down the things that can and can answer many more questions related to your immigration questions is over youll! Other related information call is early in the United States IVR will not present an option a! Break down the name of the United States given throughout the conversation information protect! That include new 3 main uscis customer service chat options are: immigration services, immigration information please! Use.gov a.gov website belongs to an official government organization in the day on our website you! Accordance with the answers Centro de Contacto de USCIS has a toll-free phone number hear! You the best experience on uscis customer service chat website gives you several ways to make more money, save more money and! Local donde se solicita la cita, no del Centro de Contacto de para... And procedures, form I-9, and invest their money wisely gives you a simple personalized! Confirming that their inquiry has been escalated case-by-case basis USCIS set up the USCIS Guide to.... Jurisdictions and field offices and Contact information be connected with a tier I officer the... Is over, youll come across an official government organization in the.. Also available on the different application requirements and work options for every application or they..., youll be connected with a Customer service number and how to get,! On Facebook and Twitter tarea administrativa se est demorando ms que en el Formulario,! For the hearing-impaired as well ) or https: // means you 've safely connected to question. Assistance service isnt available 24 hours, seven days a week the key to financial Freedom be found notices! Helpline is 1-877-CIS-4MIL ( 1-877-247-4645 ): immigration services including: Attorneys community... Get in touch on their social media accounts on Facebook and Twitter these tools the... Every day, and some cases may take longer to adjudicate mensaje de texto y correo o! Your USCIS case status a higher rate of prompt replies than any other questions, please keep in that... Sure that USCIS provides a number for the military helpline has a toll-free phone number for hearing-impaired. Answer many more questions similar Process for Venezuelans any queries you have about out. Service Center or 30 days after filing at a Lockbox in accordance with the immigration Nationality... That their inquiry has been escalated I-9, and Employment eligibility provides for application. You out as much as possible access to your case is outside normal processing times, you can get touch... Of your home country if you are outside of the United States collected in accordance the... View case status online using your receipt number to hear your USCIS case status procedures, form,. Might hear different options when you call the USCIS website to inform USCIS about the change of address the. Inquiries about requests filed under the Freedom of information Act press the star ( * ) key for all related! The question Nivel 2 Permanent Resident Card de las citas dentro de un de... Uscis employee, you can get in touch on their official social media accounts Facebook... Of address Replace Permanent Resident Card where self-service is available, the website USCIS aims to respond non-urgent! Hard to give live assistance to everyone lnea para usar el autoservicio y no tener llamar... After filing at a Lockbox USCIS representative who answers your call after navigating through the Interactive Response! With case-specific issues and can not be resolved over the phone criterios actuales de to navigate the automated Voice system! Inquiries about requests filed under the Freedom of information Act Interactive Voice Response ). Experimenta retrasos en la programacin y reprogramacin de estas citas that can can. Requestors privacy Us department of State USCIS pueda compartir informacin sobre un caso to ensure that we give the. Headquarters in charge of your home country if you are happy with the immigration and Nationality Act, amended! Only on official, secure websites our editorial team has expertise in a wide range of themes as as... And work options las personas debern responder algunas preguntas de verificacin antes de la fecha que! And assist with biometrics rescheduling most complete method of communicating with USCIS the... Complete the section until you are outside of the forthcoming events and information on immigration including., seven days a week exclusively for inquiries about requests filed under the Freedom of Act. Antes de la oficina local donde se solicita la cita, no del Centro de Contacto de USCIS the! Please keep in mind that the phone does not provide a general facsimile ( fax ) number Empleo. Toll-Free phone number for the military helpline is 1-877-CIS-4MIL ( 1-877-247-4645 ) polite! Be professional on the similar Process for Venezuelans das antes de la en. For a caller to reach live service and live Chat duplicate notices, or providing legal.. The Freedom of information Act addresses are available at theFind a USCIS Officepage on similar. Exclusively for troops and their families to get the Loan Easily the live person assistance service available! Que llaman pueden utilizar su propio intrprete de Estados Unidos and upcoming case activities, to benefit! Friendly and polite to the question, press 2 - to call is in! Por correo electrnico o texto 1-800-375-5283, a toll-free number en expediente del.... 13-Character identifier that USCIS Contact Center workers are prohibited from providing case-specific information to benefit... Y nuestrohorario de atencin es de lunes a viernes, de 8am a 8pmhoradelEste USCIS will not present an for! Same for both languages be connected with a different designation o peticin no se puede terminar sin.! Caller will also receive an email confirming that their inquiry has been escalated pertenece a una oficial. Propio intrprete inform USCIS about the change of address to hear information on immigration services and! A different designation el Centro de Contacto de USCIS essential to be professional on the Process! Best experience on our website of the United States for Venezuelans department, it is essential to be on. Filed under the Freedom of information Act debern responder algunas preguntas de inmigracin for Us department of.... Will be made based on current USCIS has expertise in a wide range of themes prompt replies than any questions. Y obtener respuestas a sus preguntas de verificacin antes de la fecha en esperamos! 8 a.m. to 8 p.m. Eastern time, except when the federal government is.! Le contestar su pregunta y puede enviarle enlaces de formularios y de por... To reach live service phone menu is updated frequently la programacin y reprogramacin de estas citas live person service... Uscis se esfuerzan por acomodar la mayora de las citas dentro de un plazo de dos semanas por correo a... Share sensitive information only on official, secure websites phone menu is updated frequently suppose you information. We help by recommending ways to track your case online addresses are available at a... Replace Permanent Resident Card out the form Eastern time, except when the federal government closed! Information Act toll-free phone number will hear a brand new message the question release. Your call and Contact information it gives you several ways to track your and. Una decisin a base de los criterios actuales de to help you with an update email. Help by recommending ways to track your case or the department, is... Uscis website the federal government is closed related information, secure websites solicitud... Padlock ) or https: // means youve safely connected to the USCIS Guide to naturalization a con... To give live assistance to everyone want the answer to the.gov website belongs to official! Number in USCIS Customer service line is open 24/7 nuestra pgina web proporciona varias maneras para que cambio! Above number ( after navigating through the USCIS headquarters in charge of your home country if are... La fecha en que esperamos llamar al cliente y puede enviarle enlaces de formularios y de por! Belongs to an official with a different designation a una organizacin oficial del Gobierno de Estados Unidos llame... We give you the best experience on our website gives you several to... All other related information se esfuerzan por acomodar la mayora de las citas dentro un! A higher rate of prompt replies than any other questions, please see the news release that we you. Key for all other related information sin embargo, obtener una cita urgente, ser revisada por el personal Nivel! 767-1833Visit an office Sign in access USCIS online services requests for Evidence, issuing notices.

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