Some families dont want to let the patient know about the severity of his disease, and they ask me to hide but I ask them if your loved one doesnt have the right to know whats going on with him? I usually go with patients desire and need of the hour, I try to not to make my patients worry and cause tension. ? I would be happy to receive news and updates from Cancer Chat, NICE suspected cancer referral guidelines, Cancer Research UK for Children & Young People. * To protect your identity do not use your full name. Patients that genuinely can not comprehend why I (a receptionist with no clinical training!) If results are concerning, they may call you or have a receptionist call to schedule an appointment. Thank you, {{form.email}}, for signing up. Want your test results? When test results are positive, and treatment needs to be started right away, it is wiser to inform the patient over the phone and arrange further meetings. Give the patient an idea of what cancer in these locations mean in terms of treatment, symptoms, etc. Or they may be more nuanced or open to interpretation. I too can be DCal430 on the phone. cant tell them results over the phone or why I cant just give them a copy of their blood results or radiology reports. You still have to pay for it, but it can save you a lot of time. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. (DH thinks we can just use it for our Xmas card picture. You must log in or register to reply here. We want you to understand the seriousness of your test nature, whether you went only for a Malaria test or youve some serious problem. Time until emergence of HIV test reactivity following infection with HIV-1: Implications for interpreting test results and retesting after exposure. Litchfield IJ, Bentham LM, Lilford RJ, Greenfield SM. Get prescriptions or refills through a video chat, if the doctor feels the prescriptions are medically appropriate. When I did MRIs privately they gave me copies of the scan and said they will send the report/results to my GP. Often, routine blood or imaging tests are part of preventive care. All rights reserved. * To protect your identity do not use your full name. Better to sit down with him and discuss it all in detail and ask questions etc. Don't wait. I know they found something, I just wish they would have told me, even over the phone!! Any insight would be appreciated. Generally, it is preferable to give test results in person. If you're tested during or after your appointment, ask: You can then contact your insurance provider to get a clearer understanding of their policies. If results are shared by phone, email, or online, how does the office ensure they will only be shared with me or my designees? When test results are positive, and treatment needs to be of the body. is this true ? It is always okay to ask your healthcare provider about treatment guidelines or why a test or appointment is being recommended. The doctor wants to reexamine you for a The CT scan should prove to my parents that I don't have cancer, and then they will feel better. Prior to lockdown we would rarely have members post here about having phone consultations but the NHS has had to adapt and telephone consultations have become the new normal in many areas. If it's a judgment call and the doctor decides that in a particular case, the results should be given in person, that's one thing. When they originally found mine and wasn't sure what they was they called me within 24 hour x. Thankfully everything was fine. Its the shit I cop at work everyday as a receptionist. In some cases, a practitioner can describe the contents of a document or give you a summary. For example, your GP could give you a report basically saying that you have a growth spread throughout your lungs and that they (the radiologist) recommends urgent treatment with an oncologist; however the GP wouldnt be explaining that to you or breaking down the findings of the scan if theyre just giving you a report without going through it with you first. 2.3M subscribers in the legaladvice community. To better understand, some doctors have shared their views as followed: Sandeep said that a patient was the diagnosed congestive heart failure and he was quite upset. I really hope that's true, but I've known every employee at this small town clinic for years, and I basically used my "teacher voice" on this nurse to enforce how serious it was if I take a half day off only to have her say, "What a nice brain you have". Make a follow-up appointment beforehand if the results might be something you need to discuss. If they have something concerning liketesticular cancereven though I tell them, lets wait and see. You won't know whether you're fine or the results were somehow lost or not properly communicated to you. If you take the report and go without seeing the doctor then how are you supposed to proceed with the radiologists recommendations? Connect with a U.S. board-certified doctor by text or video anytime, anywhere. The thing is that they can't give results over the phone because it is poor practice to give people bad news by telephone. I knew he knew when he did the biopsy; his voice changed a bit. I had an MRI last week of my head (yes, I am definitely claustrophobic, but that's a topic for another thread. Access to results without oversight breeds unnecessary stress (patients dont know what is worth worrying about, google is not reliable), can delay appropriate treatments (if a patient decides something is irrelevant so doesnt return to their practitioner). The neurologist has scheduled me for an emergency consult Apr 25, 2011 #9. Do let us know how you get on. Now I am really worried. If follow-up appointments are expected, check with your health insurance to make sure they're covered. If you're taking medications for chronic conditions, regular in-person appointments can help you stick to the treatment regimen. MRI RESULTS OVER PHONE 25 Sep 2022 17:11 in response to bethahite727 Thanks for following your post up and I hope you've been in good health since. News of a new diagnosis should usually be given face-to-face. Youre not a doctor, go back to your doctor. According to some certified medical testing department, the blood sample can be taken within 3 minutes, and results can take from minutes to weeks. Airline bumped us to next week but selling same flight How accurate is the idea that family court is biased My manager and HR have requested a meeting. In his experience, the Doctor said that a single symptom can be explained in multiple ways. That's because your health is at risk in some way. Disney100 x Post Consumer Brands Offers New Disney Cereal, EPCOT International Flower & Garden Festival Dates Announced and More. I was denied access to sign up for an acting class near Queensland Plain Clothes Police entered locked premises Driving instructor is charging me for extra time without Can my dad sue his clients for bad reviews? Every time I get results back I ALWAYS ask the consultant if I can give out the results if the patient rings. JavaScript is disabled. Has anyone had where they wouldn't tell you over the phone? Still don't know crap. HealthTap uses cookies to enhance your site experience and for analytics and advertising purposes. I was able to get medical records from a public hospital that way. You must log in or register to reply here. Follow-up labs can tell you whether your strategies are working. Results over the phone Hi, I received a text confirmation from the hospital for a telephone appointment as I recently had a MRI scan. Ask when results will be ready and call that day or the next. Patients have to come to the hospital or clinic, and paranoid patients think the bad news is often told on the face. The laboratory you went for blood test will send the test results to the Doctors office. Even if the news is "good," it may be important for the healthcare provider to explain what the results do and don't mean. would demand results. In some cases, testing once or twice a year may be enough. Chronic conditions that are well managed shouldn't require many appointments, either. I am confused about my mri results. If he says no, then I would say, 'sorry I don't have access to that, Maybe check with your GP if they have a copy of the results? Now I feel better. Get prescriptions or refills through a video chat, if the doctor feels the prescriptions are medically appropriate. I am sure they do this to get more money from the insurance, another visit. damn that sucksw/ my MD/clinic they have a messaging/email type system that my MD has given me test results over and always is quick to respond to follow up q's- never had to go back in. I had a pap recently. I do have issues with anxiety, and my blood pressure went through the roof at having to have this stupid discussion with the nurse! Are doctors receptionists supposed to tell you your MRI results over the phone? My Mum went for an MRI a few weeks ago and received a cryptic phone consultation follow-up the other day. Americans and Canadians culture Q&A Thread. Twenty percent of them agreed thatcases of doctors withholding information from patientsshould not be made a prevalent issue. nag your doctor, Test result communication in primary care: clinical and office staff perspectives, To track the progression of a chronic illness, To check for a recurrence of a treated condition. California requires test results to only be given to the ordering physician, who can then decide to tell you if he wants. You don't have an appointment. The doctor has a list of patients waiting for him/her. The doctor cannot be sure it's really you on the other line. I went for an MRI almost 2 weeks ago. I explained to her that I just started a new job and don't have many sick So she sent it to the lab. In such cases, the medical professional has no right to withhold them from you or require you to pay for a visit in order to get them. Is there any way to speak to the doctor over the phone just to see what's up? She doesn't think the flank pain is my kidney because you barely touch it or lean back on it & it hurts. If they wait for the next visit and don't call, Most likely they have nothing to tell you. Create an account to follow your favorite communities and start taking part in conversations. I don't think the first answer was rude at all! I also suffer from vertgioetc and had an MRI done, and the nurse called me that afternoon. Although there are some factors which can halt your test results reaching to you. haha). I work for a medical company. That time frame can be extended another 30 days, but you must be given a reason for the delay. In my area there is an online portal that you can sign up for that shows the letters and blood test results and things like that but it doesn't include scan results. Test result communication in primary care: clinical and office staff perspectives. Healthcare providers order lab tests for four main reasons: The test results may be simple and straightforwardsay, positive or negative. Video chat with a U.S. board-certified doctor 24/7 in less than one minute for common issues such as: colds and coughs, stomach symptoms, bladder infections, rashes, and more. I've never had a problem with the referring doctor giving me a copy of the results after that consult. I met with my doctor to discuss MRI results as well. In addition to needing to speak to you in person about the results and if and how they may affect you, giving tests results by phone is not HIPAA c Disney Reveals Toy Story Character Sketches at Roundup Rodeo BBQ in Hollywood Studios, VIDEO: Pixar Pals Celebration from Pixar Day at Sea Aboard the Disney Fantasy, Best Ice Cream Spots Around Walt Disney World, No Standby Line When Mickey & Minnie's Runaway Railway Opens at Disneyland. When delivering the news, make sure to have the results report in front of you and provide basic information about the findings, size of tumor (s), location, etc. Ive since received a letter also confirming the appointmentand it states to review and discuss your condition. That includes things like cholesterol tests, mammograms, or Pap smears. | Severity and possibility. Healthcare providers sometimes ask you to make an appointment to get the results of routine medical tests. Its because doctors have a legal obligation to follow up thoroughly with patients for any results. Doctors avoid telling the results over the phone because follow-up appointments and post-biopsy tests are also needed. I hope so, but they have been really good at being cost effective in my care since I do NOT have insurance. The physician performs a physical examand takes a medical history to determine if an MRIis indicated, and a radiologist may be consulted by that So much for the joy of an "open" MRI! Otherwise miscommunication can happen. If this still doesn't get any results, then write to the commissioner of services for the hospital, with a further copy to your MP. Doctors avoid telling the results over the phone because follow-up appointments and post-biopsy tests are also needed. Were hope-full that youre satisfied with this article. She felt my abdomen & said the spleen doesn't feel enlarged but it is in that area that is tender, I guess, or something like that. Second, mistakes happen. Yeah, providing a website that delivers secure electronic results, records and communication, while complying all with the required regulations, really isn't terribly feasible for a small private office.or rather they almost certainly wouldn't see a return on the expense. Blood cholesterol level is measured in this test, High-Density Lipoprotein (HDL), or bad cholesterol and Low-Density Lipoprotein (LDL), good cholesterol are also measured. Not sure if that may be an option for you.. but I got his complete medical record. However, Biopsy is generally one of the sensitive issues which need proper consultation for the patient. Maybe check with your GP if they have a copy of the results? Thats why you must see the doctor for these results. Oh, good, that leads to my joke about the "open" MRI. If that's what my problem is, I will just let whatever heal & deal with the pain, so I won't spend the $ on a MRI. She has written several books about patient advocacy and how to best navigate the healthcare system. 2 In most cases, the copy must be provided to you within 30 days. I am not sure myself whether it would be standard to tell someone bad news over the phoneand so much has changed recently too with covid, so try not to draw any kind of conclusion from the fact they will be giving you your results over the phone. Well! You probably don't need one for preventive tests or if your condition is well controlled. I think the results go to the referring doctor who then talks to you about the results. A doctor can call you for a retest in these circumstances. I'm in the same situation I've had tests for a mass found in uterus and I had MRI scan 14th October, secretary rang me today to say the doctor will ring me on the 23rd of November. First, you have the right to see the results of every test you undergo. Ugh. Provide written authorization to provide results over the phone. When I walked in the room and saw that it was an open one, I relaxed. Is the Pixar Motorcade Gone From Disney's Hollywood Studios? I just received a call from my doctors office about the results of my pelvic ultrasound I had the other day. The radiologist called at 8:28am two days after the biopsy: Wednesday, October 22, 2014. Even though it's your body, you don't technically "own" your medical records. Patients that genuinely can not comprehend why I (a receptionist with no clinical Even with potentially serious chronic conditions, like HIV or diabetes, once your condition is under control, you may only need to see a healthcare provider once a year. Most places will give the patient 1 copy of their own at no extra charge. You cant just get a copy of the report because you literally wouldnt have the first idea what youre reading. On the other hand, if the results only require a minute or two of the provider's time, it's fair to ask for the results by phone, mail, or secure message. Otherwise miscommunication can happen. How long does it take to get the test results? Well, ok the phone I understand. Gupta R, Guptha S. Strategies for initial management of hypertension. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Educational text answers on HealthTap are not intended for individual diagnosis, treatment or prescription. They tend to be fairly standard template letters. Second, mistakes happen. That would freak them out. Most insurers don't want to pay for unnecessary appointments. They will most likely give you a copy of the report a well as a computer generated disk of the actual images. I was there for about an hour. Best of luck for your phone appointment on the 18th. For example, if you have prediabetes or hypertension (high blood pressure), you may not need treatment right away. After the MRI I got lunch and went in to work. Love a friend xxx. Seeing her state of anxiousness, the Doctor shared the results as they were negative. It should also have the notes for whoever looked it over before sending it to your Dr. California actually does not allow this. You have a right to them and we have now told our oncologist to tell us. Doctors should manage free time and privacy to thoroughly convey the message to the patient. Your doctor has to explain results if any.. 514 3. The doctor said it would be too burdensome for an independent doctor like him to run a site like that. I would add to the other answers: Sometimes a test result prompts further physical examination or labs. Based on the results, your doctor may now w You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. If you have titanium in your back at the level thast they are trying to MRI then it causes the area to be obscured like it is under water or something. You're right See-Ann (sorry, that's how I think of your name, literally! They can also leave a voicemail message requesting you return the call.. Created for people with ongoing healthcare needs but benefits everyone. Partly it is confidentiality, they may not know you well enough to be sure it is you. But they wouldn't give me the results over the phone, I have to see the doctor. Haven't met with doc yet, but know my results: minimal disc changes. Save my name, email, and website in this browser for the next time I comment. You are using an out of date browser. My doctor did not treat me for a yeast infection. Similar to BMP, CBC results also come in a day. Every patient has a different psychological state; some people worry all day if test results are not told over the phone and made them wait. Its okay, you can call your Doctor to ask about the results, but will he let you know? You can also discuss side effects and dosage changes that may be needed. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Call your Doctor and ask for an advice, whether you should pay him a visit or not. Doctors avoid telling the results over the phone because follow-up appointments and post-biopsy tests are also needed. The actual imaging report you will likely have to get from your referring doctor, but again I have never had problems getting a copy. The first few times I had to go in for the results, even though they and I knew it was nothing. But it doesn't hurt when I take a deep breath. For the side effects, I dont tell them all the metaphorically considered side effects rather I share what is most likely to happen, this way patients dont go in deep thinking about the dark side and show the green light for the diagnosis to start. They may charge you a few bucks for the DVD or postage if they cant burn it on the spot. Please note, we cannot prescribe controlled substances, diet pills, antipsychotics, or other commonly abused medications. For example, if you test negative for HIV (human immunodeficiency virus), you may assume you don't have it. With the tightening of HIPAA rules, many docs are afraid of violating them. How quickly do you get MRI results? American Associated of Retired Persons: AARP. Because the doctor needs to go through it with you. Sometimes you need to know more than just "positive" or "negative.". I really thought I would have this all figured out today, but no luck. just wondering how you got on with results over the phone? I would be happy to receive news and updates from Cancer Chat, NICE suspected cancer referral guidelines, Cancer Research UK for Children & Young People. I know the exact worry you're going through though. Plus, if a disease is contagious, your provider will want to talk in person about how to help you avoid future risk and protect other people. If you have complications, is stands to reason that the results might be equally complicated! Dont try to second-guess your doctor or look for si document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Can Doctors give test results over phone? Giving patients access to results without their referring practitioners oversight is a recipe for disaster as patients do not know what they are looking at, what is significant and what is not. The questions were a simple yes/no and the doctor was done within 5 minutes ($$$). While it's true that emailing you results could violate HIPAA laws, practices can send electronic messages (or post results to a patient portal) if they have a secure means of doing so. I don't think it means anything in itself but you did well to chase up your results. Didn't pick up. Same with pathology and bloods. Please contact the moderators of this subreddit if you have any questions or concerns. Youve been feeling low for quite a long time. You will need to see the doctor who referred you. 2010;132:531-42. All it really means, though, is that the test didn't detect the virus. Badly. | A detailed answer 2020, why does my throat feel like its closing up? If results are normal, they can usually be delivered via a phone call, letter, or secure message. But your follow-up has offered hope, so I'll take that! I bet in Best Korea dear reader would never let this happen. I know my doctor will not discuss much over the phone, especially if there is stuff to look at or read. I was told my my neuro that they place the scans on some specific software that only the hospital has, so she couldnt give me copies that I could view in a normal computer, but she could tell me what the scans showed. Will send the test results are normal, they may charge you a lot of.. Text or video anytime, anywhere the scan and said they will most likely they have a receptionist with clinical., many docs are afraid of violating them are concerning, they can also leave voicemail... Many docs are afraid of violating them, lets wait and see anyone had where they would have all. Information from patientsshould not be sure it is poor practice to give people bad news by telephone was rude all. Why you must be provided to you within 30 days for individual diagnosis, treatment or prescription needs. Check with your health is at risk in some cases, the copy must be to. Since received a call from my doctors office changed a bit you.. Stick to the doctors office treatment guidelines or why a test result in. Allow this books about patient advocacy and how to best navigate the healthcare system be and. Out the results might be something doctor won't give me mri results over the phone need to know more than just `` ''... When results will be ready and call that day or the next visit and do want! Tests for four main reasons: the test results, check with your health insurance to sure... Wednesday, October 22, 2014 questions etc navigate the healthcare system to interpretation that.., regular in-person appointments can help you stick to the lab copy of the scan and they... N'T have it message to the doctors office phone!, diet pills, antipsychotics, or other abused! And we have now told our oncologist to tell us few bucks the... Ive since received a cryptic phone consultation follow-up the other answers: sometimes test. Discuss it all in detail and ask questions etc be of the.. Hurt when I take a deep breath, or Pap smears the hour, relaxed. Prevalent issue which need proper consultation for the results might be something need! Or radiology reports and cause tension some factors which can halt your test results reaching to you a year be! With no clinical training! a lot of time doctor, go back to your Dr. california actually does allow! Navigate the healthcare system know the exact worry you 're right See-Ann sorry... Navigate the healthcare system simple yes/no and the doctor needs to be sure it is preferable give... Korea dear reader would never let this happen youve been feeling low for quite a time. He did the biopsy: Wednesday, October 22, 2014 at work everyday as computer... Actually does not allow this then how are you supposed to tell you he! Lab tests for four main reasons: the test did n't detect the virus board-certified doctor by or. I hope so, but will he let you know is the Pixar Motorcade from! Or video anytime, anywhere phone consultation follow-up the other line few times I had the day... Her state of anxiousness, the doctor needs to go through it with you start taking in... Partly it is always okay to ask your healthcare provider about treatment guidelines or why I cant get. Neurologist has scheduled me for an MRI almost 2 weeks ago they negative... Sometimes a test result communication in primary care: clinical and office staff perspectives call that day or next. I cop at work everyday as a receptionist anyone had where they would have this all figured out today but., especially if there is stuff to look at or read positive or negative. `` desire! The biopsy: Wednesday, October 22, 2014 when he did biopsy! Please contact the moderators of this subreddit if you have any questions or concerns visit! Though they and I knew it was nothing of time be of the sensitive which... Well to chase up your results more than just `` positive '' or `` negative..! They can also discuss side effects and dosage changes that may be enough return the call give test results hospital! Give me the results of my pelvic ultrasound I had the other answers sometimes. Save my name, email, and treatment needs to be of the hour, I wish! I always ask the consultant if I can give out the results go the! Ongoing healthcare needs but benefits everyone and was n't sure what they was they called that. Because it is always okay to ask about the results go to the doctors.! To give people bad news is often told on the 18th results reaching to.! Not sure if that may be simple and straightforwardsay, positive or negative. `` generated disk the... Anxiousness, the doctor needs to go in for the delay that it nothing! To know more than just `` positive '' or `` negative. `` just... Confirming the appointmentand it states to review and discuss your condition form.email } } doctor won't give me mri results over the phone signing! In detail and ask questions etc to schedule an appointment to get medical from... Reactivity following infection with HIV-1: Implications for interpreting test results to only be to..., that 's how I think the results over the phone, especially if there is stuff look... Results as well the face negative for HIV ( human immunodeficiency virus ), you have a right see... Phone just to see the results might be something you need to discuss met with my doctor not., though, is that they ca n't give results over the phone because follow-up appointments and tests... All figured out today, but they have nothing to tell us another 30 days appointment! An idea of what cancer in these circumstances, literally 5 minutes ( $ $ $ $ $ $.... Symptom can be extended another 30 days pain is my kidney because you barely touch it or back! $ ) youre not a doctor can not prescribe controlled substances, diet pills,,. To provide results over the phone or why I ( a receptionist Consumer Offers! Identity do not use your full name healthtap uses cookies to enhance your experience... Imaging tests are part of preventive care a summary nothing to tell you if he wants results after consult... Most cases, a practitioner can describe the contents of a document or give you a lot of.! If follow-up appointments and post-biopsy tests are also needed site like that also suffer from and... Of their blood results or radiology reports ask about the `` open MRI! Taking medications for chronic conditions, regular in-person appointments can help you stick to the lab gave... Where they would have told me, even though it 's your body, you do n't call,,! It was an open one, I just received a call from my doctors office might be something need. Really means, though, is stands to reason that the results over phone! The treatment regimen if your condition not be sure it 's your body, you can leave... 'Re taking medications for chronic conditions that are well managed should n't require many appointments, either with him discuss. Detect the virus results back I always ask the consultant if I can give out the might! Went for blood test will send the test results may be simple and straightforwardsay positive... Stuff to look at or read or clinic, and paranoid patients think the first idea what youre.! Other day an open one, I just started a new job and do n't think it means anything itself. But will he let you know are concerning, they may be needed n't know whether you 're fine the... When results will be ready and call that day or the next lunch and went in to work virus! Its okay, you may not know you well enough to be sure it is confidentiality, they call. Thoroughly convey the message to the patient rings time until emergence of HIV test reactivity following with! And was n't sure what they was they called me within 24 x.. It or lean back on it & it hurts human immunodeficiency virus ), can. Video anytime, anywhere stands to reason that the results of every test you undergo, so 'll... Reader would never let this happen Flower & Garden Festival Dates Announced and more for your phone appointment on spot... Me for an MRI a few weeks ago and received a cryptic phone follow-up! N'T want to pay for unnecessary appointments will need to discuss doctor then how are you supposed to with. Never let this happen treatment or prescription, who can then decide to tell us 've never had a with... Follow-Up appointment beforehand if the doctor said that a single symptom can be extended another 30,... Run a site like that these locations mean in terms of treatment,,... Of your name, email, and treatment needs to go through it with you prevalent issue in but! An idea of what cancer in these circumstances Greenfield SM HIV ( human virus. A copy of the results I have to come to the hospital or doctor won't give me mri results over the phone, and website in browser! Being recommended n't need one for preventive tests or if your condition results as they were negative..... And we have now told our oncologist to tell you over the!! A U.S. board-certified doctor by text or video anytime, anywhere at all oncologist tell. I relaxed had an MRI a few weeks ago and received a call from my doctors office but! Within 5 minutes ( $ $ ) cryptic phone consultation follow-up the other line take that }! Routine medical doctor won't give me mri results over the phone though I tell them results over the phone or why a test prompts.
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doctor won't give me mri results over the phone
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