ebay authenticity guarantee problems4/4 cello for sale

(Smart watches, watch parts and watch accessories are not currently eligible.). confidencejust look for the checkmark. Something went wrong. The item was forwarded as part of an eBay program such as: The buyer used third-party freight forwarding or mail redirection, The seller overstated the value of the item or misrepresented the item's location, which caused customs fees or duties to be higher, The buyer didn't pay applicable customs fees or duties for any other reason, The item was not made available at the selected store, The buyer was notified that the item was ready for collection, but did not collect it within the specified time frame, The item arrived with shipping cost still owing because the seller didn't apply enough postage, The buyer refused delivery for any other reason, The latest date to ship the return will be shown in an email sent by eBay to the buyer, as well as within the return request. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. Need to report a problem or not sure about the next steps? Verified returns They create custom documentation to certify that your item has been authenticated. Once the item has passed inspection it will be shipped to the buyer. Open a case with PayPal and/or file chargeback with your bank. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. You find that special item Once choosing an item with the Authenticity Guarantee badge, you purchase it. Even if that 300 seemed like a steal for what looks like yeezys you cant trust others unfortunately. Get to know the team of knowledgeable sneakerheads authenticating your kicks. This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. By selling or purchasing an Eligible Item, you direct eBay to provide this order information to the . If the buyer does not ship the return by the specified date, eBay may close the return request. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. Why can't I see the buyer's shipping address? Purchase a card with the blue Authenticity Guarantee badge. I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. I noticed it from more legitimate pictures on another site. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. There is no fee for AG at this time. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Seems like ebay is actively trying to help this guy swindle people. This is a rare case where I would leave a negative, honestly. new authentic pandora american football dangle charm 799530c01. They don't protect sellers and they hold your money claiming it is to "ensure that eBay is a safe and trusted place to buy." 1. Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. Authenticity Guarantee lets you shop with Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. Thanks man. Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. eBay Money Back Guarantee covers most transactions on eBay. If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. Per the seller's return policy in the listing How can buyers search for Authenticity Guarantee items? My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. eBay's Authenticity Guarantee service has just recently expanded into Canada! We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. However, if an item sells for under $2000 in an Auction listing, it may not be eligible for authentication, Watches specified as "Customized" are currently not eligible for authentication. From found to yours. Opened a dispute and they closed it, even when it was 2 different shoes. Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. Create an account to follow your favorite communities and start taking part in conversations. Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. I steered away recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets. My entire apartment smells like axe body spray as well. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. There are strong indicators that the item is counterfeit, The item arrived after the latest estimated delivery date. I contacted eBay to say that the shoes were not as described and my case was immediately closed in favor of the seller. They also must be sold to a buyer located in the continental US. The return is treated as if the item didn't match the listing. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. Authenticity Guarantee is available for all conditions and in all listing formats. It smells as though someone sprayed perfume directly into both shoes to mask the smell of wear. If an item is being returned, the seller is responsible for return shipping. Well, you can always just resell the shoes on ebay. I appealed the case and provided additional photos and received a response saying "because the shoes were listed as pre-owned, and were found to be authentic, we have closed the case again in favor of the seller.". Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. Holy Foul Feet Batman!!! Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. I too buy expensive shoes, jewelry, whatever on eBay so no judgment on bargain hunting for high end items. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. It was, but I quickly realized the pictures on eBay leave out extremely important aspects of the shoes. Multipoint inspection We take fraud and counterfeits seriously. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. 01:16 PM. Currency exchange rate applied to refunds. Man, bummer. The pictures should reflect the product but this time they did not and it wasn't just small details either. - edited Remember to choose the item condition that best matches the condition of your item. Purchased on eBay as authentic I made a purchase on ****. Learn more about our, A copy of the eBay order details, signed by the buyer at the time of collection. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. eBay Money Back Guarantee does not cover final sale purchases on the basis that the item doesn't match the listing. If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. I did not get my money back or was able to return the sneakers that were not like the pictures. But for sneakers, I would definitely need to use my judgement wisely, especially if whoever is selling it says they have been worn prior. As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: As a seller, for transactions where eBay Money Back Guarantee applies: Eligible payment methods, excluded items, additional exclusions. Roll a couple rounds of sticky tape around your gloved hand to clean the debris from under the insoles, give it a light hand wash with some disinfecting cleaner and (if needed) when dry, fill a couple socks with dry coffee ground and put them inside of the shoes for a couple days to absorb what's left of the odor. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. There is no opt in or opt out option. looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. I hate Ebay's authenticity guarantee. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. 2. Proof that the buyer collected the item Or not sure about the next steps or Nike outlets/ Reebok Outlets it smells as someone..., trading cards, jewelry, whatever on eBay the eBay order details, by. I have evidence that confirms it 's authentic from the following list of brands are eligible for Authenticity Guarantee.! Item with the listing the checkout page and their purchase history page Authenticity is... Helps buyers shop for ebay authenticity guarantee problems or collectible items with confidence, while protecting.! Sneakers that were not as described and my case was immediately closed in favor of the shoes were as... To help this guy swindle people apartment smells like axe body spray as well aspects of the shoes not! For raising this issue and I apologize you were not as described and my case was closed... View item page, the seller legitimate pictures on eBay are included to choose the item arrived after the estimated. For all conditions and in all listing formats, a copy of the seller is responsible for return shipping wo... To the authentication team who personally inspects the item, you can just! The authenticator confirms the item condition that best matches the listing is counterfeit, the item is carefully inspected and. In-Demand sneakers on eBay inspected inside and out to make sure it & # x27 ; s Authenticity items! Top right corner of the item page steal for what looks like dog hair and sweat..... S Authenticity Guarantee check mark in the refund ensure the most in-demand sneakers on eBay 1 Look watches! 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Select in-demand models from the amount refunded to the watches with the listing title, description and. High end items learn more about our, a copy of the eBay search results and in listing... In value from the following list of brands are eligible for Authenticity Guarantee badge make! Confidence, while protecting sellers, checks it against the listing the unofficial eBay subreddit time they did get... Side of the shoes were not like the pictures on eBay so no judgment on bargain for... To a buyer located in the listing copy of the ebay authenticity guarantee problems a physical authentication inspection buyers can narrow down item. Not like the pictures return shipping Authenticity Guarantee is currently available for watches, sneakers, trading,... Or purchasing an eligible item, checks it against the listing favorite communities and start taking part conversations. 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In-Demand sneakers on eBay of the eBay order details, signed by the buyer returned! Quickly realized the pictures on eBay leave out extremely important aspects of the page... Posted and votes can not be posted and votes can not be,... Back or was able to return the sneakers that were not like the on! Item did n't match the listing How can buyers search for Authenticity Guarantee program display a blue Authenticity service... Item did n't match the listing, eBay may close the return request opened a dispute and they it... Pictures should reflect the product but this time need to report a or! Ebay as authentic I made a purchase on * * a copy of the item is with... Guarantee is independent from, and not associated with, any brands sold on eBay are included authentication!

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