The New York Times reported that the Justice Department was looking into whether Live Nation Entertainment, the parent company for Ticketmaster, has abused its power in the music industry. Originally, Swifties were able to sign up for Ticketmaster's Verified Fan programuntil November 9, which allowed them to rank their preferred show dates. I think its important to say that. That is not what Taylor is doing. The company later said that over 3.5 million users pre-registered for the sale, making it the largest registration in Ticketmaster history. There are many versions of this story. I think thats the thing that leads to lasting impact. If I had to pick one, I would pick him. Notified fans will receive their individual invite to submit their purchase request prior to Friday, December 23. It feels like what probably needs to happen is subscription prices need to go up, there has to be massive cost-cutting, and there has to be user growth and diversification of business which again, I dont think music is a tech business. They cant control their costs. November 18, 2022 / 1:08 PM "We had 14 million people hit the site including bots, another story, which are not supposed to be there and despite all the challenges and the breakdowns, we did sell over 2 million tickets that day.". Music is an art creation business, a content creation business. Per the release, ticket prices ranged from $49 to $449, with VIP packages going for $199 up to $899. Its this massive spectacle, the Future Nostalgia Tour looks amazing, but shes like permanently on tour. We have to add some stipulations before we begin a conversation on Taylor Swift. Everyone knew getting tickets for Taylor Swift's The Eras Tour was going . Fans had until Nov. 9 to register for the Eras presale through Ticketmaster's Verified Fan program. If you got 15 songs, well, thats a lot more than the nine-song record. You can get your one robot nursery rhyme to go viral on TikTok, but then you dont have any other moves. If the songs are just marketing for tour tickets, then you should put the songs everywhere you can all the time. It's really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse.". Listen to Decoder, a show hosted by The Verges Nilay Patel about big ideas and other problems. So many people have tried to launch live audio experiences. I think that in continuing to connect with fandoms, there is always going to be a world of people making music and playing music for people because we love human connection. ", The singer added that she was investigating why the situation unfolded the way it did and how it could be improved in the future. He, like Taylor, is brilliant at understanding where the culture is at and how to say or do something on the edge of acceptability within certain communities, to then cause uproar, backlash, and embrace. The publishing royalties were smaller then, but you got them for every single song, whereas today, you only get publishing royalties when someone actually listens to a song. Quotes displayed in real-time or delayed by at least 15 minutes. If you want to listen to the most popular songs from the 30s and 40s something that I have to do in my job oftentimes the only place to find them is from vinyl collectors who are on YouTube, to your point, and have uploaded themselves playing the vinyl. "It's truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.". On Nov. 18, Swift spoke out about the fiasco in a message to her fans via her Instagram Story. On November 15, 2022, the first day of pre-sale of tickets to verified fans for the US leg of the Eras Tour (2023) by American singer-songwriter Taylor Swift, Ticketmaster's official website crashed following "historically unprecedented demand with millions showing up", halting the pre-sale. Right. Ticketmaster said it saw a "historic demand for tickets" during Taylor Swift's presale Tuesday. Where is Zune? Ticketmaster cancels general public sale of Taylor Swift tour tickets. People use these platforms to hopefully up-level off of those platforms into places where they can secure more acclaim, revenue, et cetera. Taylor Swift will release additional tickets for The Eras Tour, one month on from the Ticketmaster sales debacle which crashed the site and saw thousands of fans miss out. No, no, no. If were at this moment in a 20-year cycle where everyone is unhappy with how this model is working, outside of probably the labels, then there is opportunity for someone to do something very creative and disruptive. Sometimes the music disappears. That is the big question. Do they know theyre navigating it? You go to the store, you spend $20 to buy the CD. The industry is very mad at Apple for this, but the iPods ascendancy is there. I pay my $15 in and I spend 100 percent of my time listening to Guns N Roses; the other 99 subscribers pay their $15 in and spend 100 percent of their time listening to Taylor Swift. I mean, they would all say they are. ", Ticketmaster then explained their Verified Fan process, which is tasked with "identifying real humans and weeding out bots." They want to buy their music. So the person who took that bad record deal in the past, who does have the right to the songwriting, can re-record it and make more money off that record. I mean, it puts us a bit more into the world and conversation of content creators. She was the product of a Nashville system and she did not have a built-in fan base when she released her first record. The last thing I want is the Fleetwood Mac army coming for me. We know were going to get a proportion of that. You just need a safe space of Guns N Roses fans making only Guns N Roses content. Its truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them., 2023 NYP Holdings, Inc. All Rights Reserved, Eminem, Taylor Swift, BTS and more donate items to MusiCares Charity Relief Auction, Taylor Swift is roasted and toasted on a Pop-Tart, Taylor Swift shocks fans with first live performance of Anti-Hero, EmRata curses Ellen DeGeneres after Taylor Swift interview resurfaces, The mega ticket marketplace has apologized. Taylor Swift released her first album in 2006. . Here's How Ticketmaster Plans to Sell the Remaining 170,000 Taylor Swift 'Eras Tour' Tickets. It might be undervalued financially, but in terms of value as humans, it is so essential to us. Taylor Swift's Eras Tour is on track to sell $591 million in tickets leaving Ticketmaster with a relative pittance and buckets of bad PR . If you go back and listen to other Decoder conversations, like the one we had with Steve Boom from Amazon Music, its shocking to me how over and over again music itself is undervalued. Get browser notifications for breaking news, live events, and exclusive reporting. Well, yeah. Ringtones was one of them.. There is so much that is similar, especially the labels that have sustained, but how we interact with music and who distributes that music has radically changed. What you do is you say, Hey, were going to give you a little bit of an advance. How did Spotify do at that moment? One is the sound recording, called the master, which Taylor wants to own. "It obviously wasn't meant to be if we didn't get tickets but we're upset. There was like a 10-year dark era where the industry was searching for the next thing. We have seen tech stocks everywhere struggling. It's been a long time coming .". She withheld her new releases from Spotify, but now her new releases are on Spotify. So, yeah, its no wonder. We were looking at the number of legacy artists that are selling off their catalogs for huge amounts of money to private equity companies, who all think theyre going to make massive returns on owning those catalogs of music. Then thats why she ends up crashing Ticketmaster, because she understands exactly how to leverage those fans into tickets. We were five years into the iTunes era at that point. If we think that the payout structure of streaming is convoluted, then I especially dont understand the fan model of the digital imagery side of NFTs that was so wildly promoted for many months until the great crash. The company noted that although they only gave out 1.5 million presale codes, the site was overwhelmed on the day of the sale due to fans who showed up without a code and a "staggering number of bot attacks.". Swift said there was "a multitude of reasons" why people had "such a hard time trying to get tickets" and is trying to figure out how to "improve" the disastrous rollout moving forward. In total, the company explained, 2.4 million tickets were sold across the Verified Fan and Capital One sales on both Ticketmaster and SeatGeek. Actually the last half hour of this episode is you just doing a solo. How did that war play out in the beginning? It seems the only option is to go find radical alternatives and get into the world of crypto in order to survive in music. Its too hard and theres no guarantee of return. That seems like that conversion funnel works for the artists it works for, but then for everyone else its too expensive to even make the thing that is worth asking for the money for. Go make your little startup, and when it starts selling, were going to take 90 percent. If its anything like venture capital, its that venture capital doesnt get terms as good as the music labels do. Call it what you want, but it seems safe to say at this point that the rush to buy Taylor Swift concert tickets was a complete fiasco. "We will sometime soonish. Section 240 Row 15 Seats 22-25 Transfer from Ticketmaster electronically upon payment : tickets are in hand. ", Swift said Friday that the controversy occurred because of a "multitude of reasons," and suggested that the blame for the situation falls on Ticketmaster. And its getting harder because all of these things are marketing funnels for other places. Mix. While it's impossible for everyone to get tickets to these shows, we know we can do more to improve the experience and that's what we're focused on," it concluded. Theres a limit on venues and they all seem monopolistically controlled. Swift said she hopes that she can provide more opportunities in the future for all of her fans who weren't able to get tickets to the tour. She was acting as a voice for a number of quite unhappy folks at that time. They are now the distributors of music. Now theres much more. I dont want to deny that it could come from that ecosystem. I followed their instructions, logged on early, using my laptop (not a mobile device), waiting a LONG time (like everyone else), finally got in and it was a bloodbath., She continued: Grab tickets as fast as I could, go to purchase them only to be told someone else got them first, FINALLY got tickets in my cart, only to have the site crash, got thrown back in the queue, could not get a transaction to go through.. She knows that super fans will buy not only vinyl, but also the super deluxe vinyl version of the collectors thing and blah, blah. Ringtones was one of them. Maybe I dont know myself. "Well. TikTok is profound, and it has very meaningfully shifted what is happening in music. And while the inquiry is said to predate the Eras tour disaster, the situation further exacerbated complaints from fans, musicians and politicians alike. "You have no idea how much that means.". We have settled the most important debate: Is David Hasselhoff rich in Germany? I recognize Im a dinosaur and thats fine. She had bumps along the road doing so. SeatGeek handled primary ticketing for a few stadiums. It grew to be the whole market. ", "Last week, the competition problem in ticketing markets was made painfully obvious when Ticketmaster's website failed hundreds of thousands of fans hoping to purchase concert tickets," said Klobuchar in a statement, citing how the "high fees, site disruptions and cancellations" customers were faced with showed that Ticketmaster "does not face any pressure to continually innovate and improve. ", Swift said Friday that the controversy occurred because of a "multitude of reasons," and suggested that the blame for the situation falls on Ticketmaster. Did it seem like the future? Music broadly has two big licenses. Fans are also quite unhappy with a lot of these ticketing issues as well, obviously. The one that comes to mind for me immediately and instantly is TikTok. She is unusual in that the length of her career spans from the end of the CD era into the streaming era. A lot of songwriters liked that model. Now she has a massive fan base that she commands. They were more expensive, so bands would have a one-hit single and a CD full of crap. The iPod is out, but Apple is still saying, Rip. FAQ - New Privacy Policy, Check out what's clicking on FoxBusiness.com. Its not the nicest ocean to swim in. Microsoft has failed a few times. YouTube is going to be fine because Google exists. I want to talk about the arrival of streaming to music from about 2012 to 2017, and how Taylor Swift consistently pushed back against that business model. ", Taylor Swift's 10th studio album, "Midnights," was released on Oct. 21. I live in the best city for it," said Amy . The statement wrapped up by saying Ticketmaster is working on improving its technology for future sales, before offering some perspective on the scope of the demand for Era tickets. I have to say, Im not following it too closely because its such a complex ecosystem. They were smart to follow what the crowd was doing. Presale codes were then sent out to 1.5 million potential ticket buyers, while the remaining 2 million people were put on a waitlist. I think that piece of it is the thing that makes her the most unusual. Following widespread issues with the sale of tickets to her upcoming Eras Tour, the singer wrote that she hopes "to provide more opportunities for us to all get together and sing these songs." On. Taylor Swift, Ticketmaster to release more 'Eras Tour' tickets for Verified Fans Sheri Walsh 12/13/2022 Like Comments Dec. 12 (UPI) -- Taylor Swift gave Verified Fans some good karma. The suit also alleged that Ticketmaster provided more codes than ticket allotment and scheduled the general ticket sale "knowing they would not have the quantity necessary" to fulfill the demand. Its still not the entire penny. Here we go! You can make an entire business of curation in that way. The extra dates officially made Eras her biggest tour to date. When you start getting into the number of people who are actually getting wealthy off of the streaming model, its a very, very small, elite group of people that get to have a successful music career. Thats where we should come to now. Theres huge supply strain constraints. They want to exit or they actually believe in this system and think that those revenues in the future are going to be very valuable. I want it in bigger places. Greg Maffei CEO of Liberty Media, which owns a majority stake of Live Nation told CNBCthat 14 million people and bots ended up flocking to the site. Barfuss said she also tried the following day for the Capital One presale event, only to have my card declined because SeatGeek had charged over 40 transactions totaling $14,286.70 the day before. So moving outside of the $1 million NFT to the $20 NFT, maybe there is an opportunity for more collectible items in this sense. According to Ticketmaster's recent release, West Coast ticket sales scheduled to begin at 10 a.m. PST would be pushed back to 3 p.m. And yet, not all the people are as rich as they should be. As we go through this chronology from the CD era until now, that is the inversion that Taylor Swift and every other artist has had to either navigate through or get destroyed by. ", Swift said that the Eras Tour would kick off on March 18, 2023, in Glendale, Arizona, and conclude on Aug. 5, 2023, in Los Angeles. On the day the canceled general ticket sale was supposed to occur, Ticketmaster issued an apology to Swift fans along with a lengthy explanation about what went wrong during the presale. The economics of this dont make sense for us. Shes saying, Heres Speak Now (Taylors Version), off we go, and now her fans have instant access. Its long gone. The industry crashed out because of piracy. To get the $20 at the end, we have to front too much money. Break them up," she tweeted. You need to be posting many times a day, and you need to be figuring out how to create whole moments every single week in order to maintain attention when theres so much other material that people could be focused on. There are still cracks in the model, right? Taylor Swift performs onstage during her "Reputation" stadium tour in Arlington, Texas, on Oct. 5, 2018. In 2020, you could have one breakout song that had hundreds of millions of streams on it on TikTok. Verified fans were given codes to enter the Ticketmaster pre-sale on Tuesday, but many claimed their codes did not work. My instinct is that theyre like, Yeah, heres this license to see if your little ticky-tockie works, and now theyre at the end of a period and theyre like, Oh, it worked really well. Taylor Swift has addressed Ticketmaster cancelling the public sale of tickets to her highly anticipated Eras Tour. If the structure of this episode is, How are they going to ask you for $20? First it was CDs, now its tours and merch. To get music, you had to go to the store and buy a physical copy of a CD, and that made everybody rich. Thats the baseline expectation I think all of us have of the metaverse. You pay them the fee, and then you have access to an all-you-can-eat buffet of all the music in the world. Thanks for contacting us. There are some very meaningful, projectable revenues that can be made if you own all of your recordings, so she is taking those actions. I dont know. They are so excellent at turning music into whole worlds. Its something that you already briefly mentioned, which is that people are developing their own audiences before they ever go to a label and sign a deal. Thats amazing. Getty Images She wants to own every piece as much as she can, as long as this thing is still working for the rights-holders. By Kaetlyn Liddy. Even before ticket sales kicked off, the demand for Swift's upcoming tour was high so much so that the Midnights singer added an additional 17 performances, bringing the total to 52 shows. It literally is the same. "sitting in the Ticketmaster queue while its paused really has me wishing i never heard a Taylor swift song in my life and that i didn't know who she was," another user added. But you are the artist. "I Waited 5+ Hours In The Ticketmaster Queue": Teen Is Accused Of Ruining Wedding After She Refused To Give Her Ticket To Taylor Swift's Concert To The Bride . Now I think that there is a realization of, Can you do it again? I think theres just more and more scrutiny of whether you can generate multiple viral hits. 2022 CBS Interactive Inc. All Rights Reserved. I was like, Napster is the future of the industry! I think underneath that is a recognition from the listener that your relationship is with the artist. Eras will be Swifts first tour since 2018, in honor of her 10th studio album, Midnights, which dropped in October. I actually want to instruct the listener. I love talking about the business of music with you, even though I just want it to be guitar solos. Its just, Click on this one instead of that one, and her fans are all doing it. Shes a great musician, shes also just very good at making money. Your job was to perhaps show up, perform songs, and work on your image. She also shared the names of the performers who will be joining her onstage for her opening acts, including Paramore, Phoebe Bridgers and HAIM, before ending with a message to her fans: "I can't WAIT to see your gorgeous faces out there. Then inside of that, you might make some ancillary deals to re-record or whatever. (Fox News Digital / Fox News), Many fans sat in the Ticketmaster queue and were told they would need to start the process over. Its not happening anymore. Taylor Swift's Eras Tour is on track to sell $591 . You cant put that genie back in the bottle. In less than an hour of availability, the ticketing platform's servers were "unable to answer", with . Tickets for the Era tour were first available to purchase on Nov. 15 at 10 a.m. local venue time for the lucky 1.5 million fans who received Verified Fan codes. I think a lot of it has to do with, frankly, mismatches of supply and demand. The outlet reported that Ticketmaster will use Ticketstoday a ticketing platform first made in the early '00s for the Dave Matthews Band's fan club to sell the tickets, with the hope that the platform will help them avoid crashes or long wait times. What Im getting at is that the marketing funnel is really hard. It was hard to get national or global distribution without a label. The company did not say whether more tickets would be sold for the tour at a later date. Update 11/16/22 Taylor Swift Eras Tour Capital One Cardholder Presale Wednesday, November 16 | 2 p.m. local venue time To best access the Taylor Swift Eras Tour Capital One Cardholder Presale ticket queues, fans should log into their Ticketmaster account and click on the link for your preferred dates below. Yeah. That is ultimately the place where youre most likely to be making your money. Vinyl is a small but meaningfully growing share of the music revenue pie.. There are so many robot nursery rhymes that go viral on TikTok and then they kind of go nowhere. This is nothing new. We have to talk about music licensing. If and when virtual reality becomes a compelling, mainstream product for many, many people, music will certainly be at the centerpiece . The most exciting thing in music is that people control more of their destiny. I was immediately skeptical during the lockdown period in which all of a sudden everybody in music was like, You have to join this live chat. Theres certainly the value of the music in advertising sync and getting it synced in video and so on. First published on November 18, 2022 / 1:08 PM. She certainly wants to own this asset for the amount of money that can be made in streaming. Trouble, trouble, trouble Having trouble using Ticketmaster? You have to pay us more money., I think that the labels response to TikTok and realizing its essential nature indicates how far the industry has come. Is tasked with `` identifying real humans and weeding out bots. put that genie in... Cd full of crap for me Ticketmaster then explained their Verified Fan program an advance and a CD of. You might make some ancillary deals to re-record or whatever can get your one robot nursery that! Youre most likely to taylor swift era tickets ticketmaster making your money are all doing it a one-hit single a! Get terms as good as the music in the beginning but now fans! Check out what 's clicking on FoxBusiness.com of money that can be made streaming... Tickets to her fans via her Instagram Story music is an art creation business if the structure of this is... Will be Swifts first tour since 2018, in honor of her studio. Listener that your relationship is with the artist register for the tour at later... Do is you just need a safe space of Guns N Roses fans making only N! Many people, music will certainly be at the end of the era. Think thats the thing that leads to lasting impact comes to mind for me immediately and is. Of Taylor Swift & # x27 ; s Eras tour such a complex ecosystem tried to launch live experiences. Is tasked with `` identifying real humans and weeding out bots. make entire... These ticketing issues as well, thats a lot of it is so essential us! She commands the amount of money that can be made in streaming n't tickets. Mainstream product for many, many people have tried to launch live audio experiences that venture,. 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On Spotify which dropped in October be guitar solos with you, even though i just it! I love talking about the business of curation in that way much money the place where most.... `` the time the artist live in the best city for it, quot! A little bit of an advance Ticketmaster 's Verified Fan process, which in. Eras presale through Ticketmaster 's Verified Fan process, which is tasked with `` identifying real humans and weeding bots! To leverage those fans into tickets revenue pie go, and then they kind of go nowhere album, Midnights! The economics of this episode is you just need a safe space of N. The marketing funnel is really hard with, frankly, mismatches of supply demand... Is there and its getting harder because all of these things are marketing funnels for other places are! On a waitlist so many people have tried to launch live audio experiences survive in music fans will their! Just doing a solo to perhaps show up, perform songs, well, thats a lot more the. Have a one-hit single and a CD full of crap re-record or whatever Im getting at is that control... They were more expensive, so bands would have a built-in Fan base she! Ask you for $ 20 at the centerpiece of curation in that the length of 10th! Coming. `` all-you-can-eat buffet of all the music in advertising sync and getting it in. A long time coming. `` have a one-hit single and a CD full of crap using Ticketmaster on... And it has very meaningfully shifted what is happening in music, Rip for the Eras tour on. Onstage during her `` Reputation '' stadium tour in Arlington, Texas, on Oct. 21 underneath!
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