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\u00a9 2023 wikiHow, Inc. All rights reserved. Call 1-800-525-6285 to reach Equifaxs fraud division, and call 1-800-680-7289 to reach TransUnions fraud division. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Get exclusive deals and the latest news sent directly to you. Tried for three days to lift a freeze on my Equifax report and cannot get to a live person and systems wont allow changing the status from frozen. Little did I know the fee would be charged to my CC every single month. When I attempted to re-set my user name and password Im being told I already have an account but I cannot reset my password because it then tells me you cannot find me. Sounds like it could be an issue with their telephone system or with the telecommunications company. System INC. which I understand is a Dish TV Company. When I went to that website and submitted all of my information they then told me they were sorry but they could not unfreeze my credit from this website. From time to time, you may need to get in touch with the three major credit bureaus Experian, TransUnion and Equifax for various reasons, including freezing your credit, which money expert Clark Howard believes is the best way to protect your identity. I only have OCCU Mastercard and Alaska Visa. I found on the left side of the Experian page another link to manage a Freeze, and that page showed locked unlocking it there seems to have worked. So the lender could be using your Experian FICO Score whereas the service youre checking it could be your TransUnion VantageScore. Someone is opening credit cards under my name and address. Credit Scores Steady as Consumer Debt Balances Rise in 2022, How Much Americans Spent on Holiday Shopping in 2022, The Most Popular Cars People Are Financing in Every State, Best Balance Transfer Credit Cards to Pay Off Holiday Debt, Best Credit Cards for Black Friday and Cyber Monday 2022, Best Rewards Cards With No Annual Fee in 2022, Best Credit Cards With No Annual Fee of 2022, How to dispute info on your credit report, Do not sell or share my personal information, Call Experian's National Consumer Assistance Center at 888-EXPERIAN (. IS THERE A NUMBER THAT I CAN CALL WHERE AN ACTUAL HUMAN BEING/PERSON ANSWERS??? Customer Support phone line is not active on the weekends. I have been trying to contact someone, to figure out why there is such a huge discrepancy between wht score my lender pulled, and the score that is reported that I am looking at? I just got through to a live person at Experian in about a minute and a half.. could not get passed the experian litany of confidential data much-more-than-ssn from the phone number you gave. Experian offers customer support by email or toll-free phone number for service. Ive been trying to get a fraud alert lifted from my 3 bureaus and I have emails stating that it has been lifted from Experian and TransUnion and Equifax as well now! Pro tips & talking points. There should be a number to call listed in your credit report for disputes. Call 1-866-751-1323 or email databreachinfo@experian.com Email Us Follow us on Twitter EPS Twitter Follow us on LinkedIn EPS LinkedIn Our Locations We're ready to support your business with global office locations and optional remote workforces. DoNotPay generates a demand letter you can send to Experian to try to settle things out of court. Thanks for sharing that with us, Chris. Summary: Cut through the automated systems and find out how to speak to a live person at Experian, no matter which Experian.com service you need. Unfortunately, artificial intelligence isnt always intelligent, or useful. wikiHow is where trusted research and expert knowledge come together. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. We strive to provide up-to-date information but make no warranties regarding the accuracy of our information. Im sorry, Cindy. I am just trying to correct some data on my credit report and to dispute one Medical payment. What do you suggest? Thanks to all authors for creating a page that has been read 44,728 times. If you follow these steps and still have trouble reaching an actual person and any of these credit reporting agencies to talk to, leave us a comment below. Save my name, email, and website in this browser for the next time I comment. Am trying to contact Experian billing office to update payment info. My dashboard always says my credits improving every single time I apply each lender says my score is 478 but I see 550 to 580 depending on when I look but all lenders have the same answer no 478 is my credit score. That should be enough I will not give my soc sec # to anyone, especially on an automatic phone line. You can email the site owner to let them know you were blocked. Review your credit with your FICO Score for free. Less than 2 minutes to human. If you were having trouble getting in touch with Experian, we tracked down a new number and updated it above. The number 888-397-3742-6 (1-888-EXPERIAN) will also work. What Ive detailed below is the quickest way I was able to reach a real person. I would like to know how to get refunded on my subscription. Thanks. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Open your web browser and sign up for DoNotPay. Morgan James July 26, 2015. I tried to notify them of a scam phone call I received holding themselves out as EXPERIAN.. from 800-720-1796 that states they are EXPERIAN offering to lower all VISA/MASTERCARD interest. What Are the Different Credit Scoring Ranges? We've got answers. Ive called customer service repeatedly and finally used the number listed on this page (800) 493 1058 for Experian but heard a recorded message- it is after hours and no one available. You will need to get in touch with the credit bureaus directly. Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), Best Credit Cards for Saving and Investing Rewards, Blue Cash Preferred Card from American Express, Best Auto Insurance Companies and Ones To Avoid, Best and Worst Homeowners Insurance Companies, Best Renters Insurance Companies and Ones To Avoid, Renters Insurance: Things to Know Before You Buy, Things to Know Before You Cancel Your Streaming TV Subscription, How To Find the Best Deal on Cheap Internet Service in 4 Steps, Free Advice: Clarks Consumer Action Center, Ask Clark: Submit a Question for the Show, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. I have been charged $29.46 by Experian at 7:05am on August 7th, 2020 and I was in the bathroom brushing my teeth at that time!!! Experian has offices all over the world and sometimes the address changes depending on why you need to reach them. Logitech: Call 1-646-454-3200. Could you please let me know what I need to do and how to get a copy of all three of his reports once the ALERT has been placed on his credit files. Privacy and Terms. Has your company experiened a data breach? Thank you! Freeze lifted immediately. Tried multiple numbers there, multiple times, only to get routed to messages saying they were closed when their website says they should still be open. Why cant you just speak to a live person at Experian? Youll be asked, Would you like to remove the freeze on your credit file now? If you say yes, youll be routed to a self-serve process. Also, are you afraid of your identity being stolen? The location of mine is in Lowell, Arkansas and it is not listed. Thanks for the update and enjoy your Champagne. Each time I am told that they are actively working on the problem but ask me to call the general Experian number to report the problem. Well find the best credit cards for you based on your credit profile. This website is using a security service to protect itself from online attacks. Credit bureau customer service phone numbers. Its a pretty big deal, and if theres a problem you may not know who to talk to. All offer multiple ways to access your credit information, tools for protecting your credit reports from fraud and identity theft, and methods to address inaccuracies in your report if you find any. My information will not get delivered without the unit #. Advertiser Disclosure: The offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation. I have tried numerous times to reach you. I have PTSD & anxiety & this has caused me to become physically sick to my stomach & given me a migraine. FOREVER LOYAL, CUSTOMER CRAIG P. Im very sorry to hear that Rubeee. Pay rent online? In total, there are 11 ways to get in touch with them. Idk what else to do, Ive made repeated calls to them. My issue is that I do not have a social security number. The user name and password are okay but in the next step the site is unable to verify my identity by calling my home phone with a code number. Thats one way stop future debits by them. My guess is Covid-19 is making it even more difficult. I could not believe they wanted an actual snail-mail letter when TIME IS OF THE ESSENCE. Is there legal recourse for recouping losses from Equifax for non-performance? Contacting us Whatever your question or concern, we're here to help. Hi Doria, thats ridiculous. I just want to know MY credit score & get a report!!!!!!!!! This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. As custodians of your credit data, the national credit bureaus make themselves available and responsive to consumers. Thats easy to do when you call 866-617-1894. Experian credit reports are also available at Experian.com or by calling 888-397-3742. You can download and print copies of your reports at AnnualCreditReport.com, or request copies by mail. I can try to help you figure out what the issue is. Thank you. Experian is a joke. Enter a term to search. Hi Robert, Im sorry to hear about your trouble. However, if you follow the steps listed you will eventually get to a customer service representative. Sure, you could try another credit bureau if you are still having issues getting in touch with Experian. Its simple if you call during these regular customer service hours: Monday through Friday from 6 a.m. to 8 p.m. PT. THIS SHOULD BE ILLEGAL, IF IT ISNT, for a credit reporting agency to NOT have a way for the people who HAVE NO CHOICE but to be affiliated with them. Click here to view TransUnion's customer support page. Experian Boost asserts that they provide the best customer care in the credit repair sector because Experian Boost provides 24/hour calls with a real individual to talk about any type of concerns you could have. DoNotPay will guide you through the process step by step. Experian and the Experian trademarks used herein are trademarks or registered trademarks of Experian and its affiliates. Over the years Ive had to call Experian more than a handful of times to unfreeze my credit, and Id love to teach you how I have been able to talk to a real human at Experian without waiting on hold forever.